Fendi Country Manager — Mexico
Fendi is hiring a Country Manager (Retail Director) in Mexico City to lead retail operations, P&L and team development across Mexico.
Overview
Fendi is an Italian luxury fashion house renowned for its leather goods, ready-to-wear and artisanal craftsmanship. As a Maison within the LVMH group, Fendi combines heritage-led creativity with global retail sophistication, offering career opportunities at the intersection of couture savoir‑faire and commercial excellence.
Role & Responsibilities
- Define annual budgets and commercial strategies for the Mexican market; own region P&L and drive profitability.
- Lead, coach and develop multi‑store retail teams and store managers to achieve sales, productivity and clienteling targets.
- Monitor sales performance across all points of sale; implement corrective actions and ensure consistent merchandising and product availability in partnership with Merchandising and Supply Chain.
- Develop and maintain high‑value client relationships and local CRM initiatives to maximize customer lifetime value and loyalty.
- Establish and sustain productive partnerships with local department stores and wholesale partners.
- Plan and execute local brand activations and PR events in coordination with Marketing & Communications to strengthen brand awareness and client acquisition.
- Recruit, implement succession and development plans, conduct performance reviews and ensure effective roll‑out of Fendi training programmes.
- Implement and monitor retail operations policies, internal controls, loss prevention and health & safety protocols.
- Lead store opening programmes and streamline retail processes to enhance operational efficiency.
Qualifications
- Minimum 10 years of relevant retail experience, ideally within a multi‑store luxury environment.
- Demonstrated P&L ownership and proven success hitting financial targets.
- Proficient in English (reading, writing and speaking).
- Strong leadership skills with a track record of building and developing managers and sales teams.
- Willingness and ability to travel frequently across the region and work a flexible schedule.
Skills
Experience
At least 10 years of progressive experience in luxury retail management with multi‑unit responsibility; demonstrable success in P&L management, team development, store openings and cross‑functional collaboration with merchandising, supply chain and marketing teams.
Education
Bachelor’s degree in Business, Retail Management, Marketing or related field; MBA or advanced degree preferred.
Workplace
The successful candidate will be located in Mexico City, Ciudad de México, Mexico. 98 luxury roles are listed in Mexico City on Cerulean, 6 posted in the last 48 hours. Across the Ciudad de México region, Cerulean lists 106 open positions — 6 listed in the past two days. Cerulean currently advertises 180 open roles in Mexico, including 12 added in the last 48 hours.
Culture
Fendi cultivates a workplace that blends artisanal Italian heritage with global luxury retail standards. The Maison emphasizes creative excellence, meticulous attention to product and client, and invests in talent development and internal mobility within the broader LVMH ecosystem.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.