Fendi Client Advisor
- Employment
- Temporary
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 18, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
Fendi seeks a part-time temporary Client Advisor in Vienna, Austria. Luxury retail role requiring 3+ years experience, English and German fluency.
Role & Responsibilities
- Lead individual sales and achieve assigned performance targets and KPIs
- Engage in upselling, cross-selling, and multiple-category selling strategies across all product lines
- Strengthen customer relations and nurture a loyal Fendi client base through effective CRM tool implementation
- Manage customer service quality to meet expectations with professional and personalized client engagement
- Operate the retail management system accurately for stock transfers, payments, inquiries, and customer database administration
- Maintain inventory accuracy by receiving, displaying, and storing merchandise according to company guidelines
Qualifications
- Minimum 3 years of experience in a client-facing role, preferably in retail or hospitality
- High personal image standards and professional presentation
- Strong selling and communication capabilities
- Excellent relationship-building and interpersonal skills
- Computer proficiency and demonstrated knowledge of retail management systems
- Strong customer service orientation
- Fluent in English and German
Skills
Experience
Minimum 3 years of experience in a client-facing role, ideally within retail or hospitality environments. Demonstrated success in consultative selling and customer relationship management is essential.
Workplace
This position is based in Vienna, Vienna, Austria.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Retail Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.