Fendi Client Advisor

Singapore Central Region Singapore

Employment
Full-Time
Seniority
Mid-Level
Posted
Nov 2, 2026

About Fendi

Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.

The Fendi Client Advisor delivers a luxury client experience and supports sales performance, client relationships, store operations, inventory accuracy, housekeeping and visual merchandising. This is a permanent, full-time, on-site role in Singapore.

Role & Responsibilities

  • Create an extraordinary luxury client experience by communicating FENDI’s history, craftsmanship, material quality and creativity.
  • Drive upselling, cross-selling and multiple selling across all product categories.
  • Monitor individual sales performance and achieve sales targets and KPIs.
  • Provide customer feedback on products, particularly newly launched products.
  • Strengthen customer relationships and build a loyal FENDI client base using appropriate CRM tools.
  • Deliver professional, personalized customer service that meets client expectations.
  • Operate Retail Pro for stock transfers, payments, stock enquiries and customer database entries.
  • Carry out store duties assigned by team leaders and management.
  • Maintain inventory accuracy by receiving stock correctly and displaying and storing merchandise according to company guidelines.
  • Maintain a safe, clean store environment and perform daily housekeeping duties.
  • Maintain visual merchandising in accordance with company guidelines.

Qualifications

  • At least 3 years of related experience in the fashion or high-end luxury industry; at least 5 years of experience.
  • Good grooming standards.
  • Strong selling and communication skills.
  • Excellent relationship-building and interpersonal skills.
  • Strong customer focus.
  • Goal-oriented approach.
  • Positive personality and ability to work well as part of a team.
  • Bilingual; ability to speak a third language is an advantage.
  • Passion for high-end luxury goods and willingness to work retail hours.
  • Knowledge of operating a retail management system.

Skills

Selling Communication Relationship building Interpersonal skills Customer focus Goal orientation Teamwork Retail Pro

Experience

At least 3 years of related experience in the fashion or high-end luxury industry; at least 5 years of experience.

Workplace

The successful candidate will be located in Singapore, Central Region, Singapore.

The setting Singapore

Explore jobs in Singapore.

Culture

Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Fendi

Fendi Client Advisor

Singapore, Singapore

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