- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 15, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
The Client Advisor at Fendi's Shanghai children's wear boutique supports sales performance, client management and daily store operations while delivering professional product advice and service. This is a full-time, on-site store position.
Role & Responsibilities
- Meet work objectives across sales performance, client management and store operations.
- Present products and provide recommendations and professional service in line with brand requirements and procedures.
- Engage actively with clients, use available tools to understand their needs, build high-quality client relationships, and strengthen brand loyalty and satisfaction.
- Continuously develop brand and product knowledge and stay informed about the latest industry developments and trends.
- Collaborate with the team on daily store operations, including product presentation, stockroom inventory and stock counts; safeguard merchandise and prevent loss.
- Comply with company policies and procedures, including standards of appearance, attendance and workplace discipline.
- Complete other duties assigned by the supervisor.
Qualifications
- At least two years of experience in luxury retail or another high-end service industry.
- Strong sales and client service skills, with the ability to maintain positive client relationships.
- Proactive, collaborative, diligent and eager to learn.
- Strong interpersonal and communication skills, with a degree of fashion awareness.
- Proficient in office automation systems; English ability is preferred.
Skills
Experience
At least two years in luxury retail or another high-end service industry.
Education
College diploma or above.
Workplace
This position is based in Shanghai, Shanghai, China.
Explore jobs in China.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Retail Client Consultant», «Fashion Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.