Fendi Client Advisor
- Employment
- Temporary
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 25, 2026
About Fendi
Fendi is an Italian maison renowned for its mastery of leather goods, couture savoir‑faire and avant‑garde approach to luxury. Part of the LVMH group, the house combines artisanal craftsmanship with global retail operations and serves an international, high‑net‑worth clientele.
Fendi seeks a Client Advisor in Saint‑Tropez, France — temporary full‑time role delivering exceptional clienteling and sales performance.
Role & Responsibilities
- Deliver exceptional in‑store client experiences through personalised clienteling and proactive relationship development.
- Achieve and exceed individual and store sales KPIs across all product categories; contribute to collective commercial objectives.
- Cultivate and expand a private client book, leveraging CRM to drive retention and long‑term revenue.
- Manage client requests end‑to‑end including special orders, after‑sales service and follow‑up to guarantee satisfaction.
- Ensure customer databases and follow‑up files are accurate, complete and up to date at all times.
- Operate clienteling and CRM tools, positioning oneself as an entrepreneurial owner of personal revenue streams.
- Support boutique organisation and operational standards (visual merchandising, stock handling, maintenance of boutique standards) as requested.
- Represent the brand with polished grooming, dress‑code adherence and a consistently professional demeanour.
- Stay informed on fashion trends and the maison’s collections and heritage to provide authoritative, nuanced client advice.
- Comply with internal policies, procedures and safety instructions to protect people and assets.
Qualifications
- Minimum 3 years of proven experience in luxury retail within a comparable house or high‑end boutique.
- Demonstrable track record of meeting quantitative sales targets and managing CRM KPIs.
- High level of interpersonal and communication skills, both written and verbal.
- Strong initiative and the ability to identify and propose best practices to improve performance.
- Comfortable using mobile applications and digital tools for client follow‑up and sales tracking.
- Fluent English; proficiency in an additional language is an asset.
Skills
Experience
Minimum 3 years of successful retail experience in a luxury or premium fashion house, with demonstrable sales results and clienteling proficiency.
Education
High school diploma (Baccalauréat) or equivalent; vocational training or certification in luxury retail, fashion or sales preferred.
Workplace
This position is based in Saint-Tropez, Provence-Alpes-Côte d'Azur, France, within easy reach of Nice.
Culture
Fendi blends Italian creativity and artisanal excellence with the international scale of the LVMH group. Boutique teams operate with high standards of service, attention to detail and collaborative esprit de corps, offering exposure to an international client base and pathways for professional development within luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Brand Ambassador», «Luxury Sales Consultant», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.