Fendi Client Advisor

Roermond Limburg Netherlands

Employment
Temporary
Seniority
Mid-Level
Posted
Nov 9, 2026

About Fendi

Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.

The Client Advisor represents Fendi, delivering a luxurious client experience while promoting the house’s history, craftsmanship, materials and creativity. The role covers sales performance, client relationship management, retail-system operations and inventory support. This is a full-time temporary position in Roermond.

Role & Responsibilities

  • Lead individual sales and achieve performance targets and KPIs.
  • Use upselling, cross-selling and multiple-selling techniques across all product categories.
  • Strengthen customer relationships and nurture a loyal Fendi customer base using appropriate CRM tools.
  • Manage service quality to meet customer expectations through professional, personalised client interactions.
  • Operate the retail management system for stock transfers, payments, stock inquiries and customer database entry.
  • Support inventory accuracy by receiving, displaying and storing merchandise in accordance with company guidelines.
  • Promote Fendi’s history, craftsmanship, material quality and creativity to deliver an extraordinary luxury client experience.

Qualifications

  • Previous experience in a client-facing role, preferably in retail or hospitality.
  • Maintain a high standard of personal presentation.
  • Strong selling and communication skills.
  • Excellent relationship-building skills.
  • Organised, professional and self-confident.
  • Strong customer service skills.
  • Computer skills and knowledge of retail management systems.
  • Goal-oriented approach and ability to multitask.
  • Strong knowledge of or interest in the fashion and luxury industry.
  • Fluent in English and German.

Skills

CRM tools Retail management systems Computer skills Selling Communication Relationship-building Customer service Upselling Cross-selling Multitasking

Experience

Minimum 3 years

Workplace

This position is based in Roermond, Limburg, Netherlands.

The setting Netherlands

Explore jobs in the Netherlands.

Culture

Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Fendi

Fendi Client Advisor

Roermond, Netherlands

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