Fendi Client Advisor
About Fendi
Fendi is an Italian luxury maison renowned for its leather goods, fur expertise and couture savoir-faire. As part of the LVMH group, the brand operates a global retail network that prizes craftsmanship, artisanal detail and an elevated client experience. The retail organisation emphasizes brand heritage, creativity and personalized service across flagship stores and outlet locations.
Fendi is hiring a Client Advisor (temporary) in Roermond, Netherlands to deliver luxury client service and drive sales at the outlet.
Role & Responsibilities
- Deliver an exceptional, luxury client experience by promoting Fendi’s heritage, craftsmanship and product stories.
- Drive individual sales performance to meet targets and KPIs through upselling, cross‑selling and multiple selling across all categories.
- Develop and maintain long‑term client relationships using clienteling techniques and CRM tools; ensure accurate customer database input.
- Operate retail systems for POS transactions, stock transfers, payments and stock enquiries with precision.
- Support inventory accuracy by receiving, storing and merchandising merchandise according to company visual and operational guidelines.
- Maintain professional image standards and uphold service quality; perform other reasonable duties as required by management.
Qualifications
- 2–5 years’ experience in fashion or luxury retail sales, preferably in a boutique or outlet environment.
- Bachelor’s degree or equivalent preferred.
- Fluent in Dutch and English, both spoken and written.
- Professional appearance with high standards of personal presentation.
- Excellent communication and relationship‑building skills; strong customer service orientation.
- Organised, goal‑oriented, able to multitask and work autonomously in a fast‑paced retail setting.
Skills
Experience
2–5 years of hands‑on experience in fashion or luxury sales with a proven track record of meeting sales targets and KPI in a retail environment.
Education
Bachelor’s degree or equivalent preferred.
Workplace
This position is based in Roermond, Limburg, Netherlands, within easy reach of Eindhoven.
Culture
Fendi combines Roman heritage and contemporary creativity within the LVMH family, offering a workplace that values artisanal skill, refined aesthetics and high standards of client service. Retail teams operate in a fast‑paced, customer‑centric environment with opportunities to learn brand heritage and product expertise across a global network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Boutique Client Advisor», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.