Fendi Client Advisor

Location
Employment Temporary
Seniority Junior
Posted Mar 29, 2026
Apply ⟼

Fendi is hiring a Client Advisor (temporary) in Roermond, Netherlands to deliver luxury client service and drive sales at the outlet.

Overview

Fendi is an Italian luxury maison renowned for its leather goods, fur expertise and couture savoir-faire. As part of the LVMH group, the brand operates a global retail network that prizes craftsmanship, artisanal detail and an elevated client experience. The retail organisation emphasizes brand heritage, creativity and personalized service across flagship stores and outlet locations.

Role & Responsibilities

  • Deliver an exceptional, luxury client experience by promoting Fendi’s heritage, craftsmanship and product stories.
  • Drive individual sales performance to meet targets and KPIs through upselling, cross‑selling and multiple selling across all categories.
  • Develop and maintain long‑term client relationships using clienteling techniques and CRM tools; ensure accurate customer database input.
  • Operate retail systems for POS transactions, stock transfers, payments and stock enquiries with precision.
  • Support inventory accuracy by receiving, storing and merchandising merchandise according to company visual and operational guidelines.
  • Maintain professional image standards and uphold service quality; perform other reasonable duties as required by management.

Qualifications

  • 2–5 years’ experience in fashion or luxury retail sales, preferably in a boutique or outlet environment.
  • Bachelor’s degree or equivalent preferred.
  • Fluent in Dutch and English, both spoken and written.
  • Professional appearance with high standards of personal presentation.
  • Excellent communication and relationship‑building skills; strong customer service orientation.
  • Organised, goal‑oriented, able to multitask and work autonomously in a fast‑paced retail setting.

Skills

Clienteling and CRM tools Upselling, cross‑selling and multiple selling techniques Retail management system Point of Sale (POS) operations and stock transfer procedures Inventory control and visual merchandising according to brand guidelines Strong interpersonal communication and relationship management Computer literacy

Experience

2–5 years of hands‑on experience in fashion or luxury sales with a proven track record of meeting sales targets and KPI in a retail environment.

Education

Bachelor’s degree or equivalent preferred.

Workplace

This position is based in Roermond, Limburg, Netherlands, within easy reach of Eindhoven. In Netherlands as a whole, Cerulean currently features 138 open positions, with 6 posted this week.

Culture

Fendi combines Roman heritage and contemporary creativity within the LVMH family, offering a workplace that values artisanal skill, refined aesthetics and high standards of client service. Retail teams operate in a fast‑paced, customer‑centric environment with opportunities to learn brand heritage and product expertise across a global network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.