Fendi Client Advisor
- Location
- Riyadh Riyadh Saudi Arabia
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
As a Client Advisor at FENDI's Riyadh store, you will deliver an elevated and luxurious customer journey by leveraging brand heritage discovery, building client loyalty, and driving sales to achieve and exceed individual and store performance targets. This on-site position emphasizes relationship management, multi-category selling, and the consistent application of company service standards to cultivate a distinguished retail experience.
Role & Responsibilities
- Lead individual sales performance and achieve assigned KPIs across all product categories
- Engage in strategic upselling, cross-selling, and multiple-item selling to maximize transaction value
- Deliver outstanding customer service aligned with company guidelines and luxury retail standards
- Strengthen customer relationships and nurture the FENDI loyal client base using CRM tools and client management systems
- Manage customer service quality to meet and exceed expectations through professionalism and personalized engagement
- Operate retail IT systems competently, including stock transfers, payment processing, inventory inquiries, and customer database management
- Support daily store operations and visual merchandising initiatives
Qualifications
- Minimum 3 years of proven experience in fashion or luxury retail sales
- Bachelor's degree or equivalent qualification preferred
- Demonstrated passion for retail and current fashion trends
- Fluent English proficiency; additional languages highly valued
- Strong organizational and interpersonal skills with a client-focused mindset
Skills
Experience
Minimum 3 years of professional experience in fashion or luxury retail sales, with demonstrated success in achieving sales targets and managing high-value client relationships.
Education
Bachelor's degree or equivalent qualification is preferred.
Workplace
This position is based in Riyadh, Riyadh, Saudi Arabia.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Brand Ambassador», «Retail Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.