Fendi Client Advisor

Employment
Full-Time
Seniority
Entry-Level
Posted
Sep 7, 2026

About Fendi

Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.

Fendi Client Advisor position in Nanjing offering luxury retail sales and customer service role within premium fashion environment.

Role & Responsibilities

  • Achieve sales targets and key performance indicators whilst maintaining exemplary customer service standards
  • Provide detailed product consultations and personalized recommendations aligned with brand positioning and heritage
  • Develop and maintain high-value customer relationships through proactive engagement and comprehensive clienteling practices
  • Continuously expand product and brand knowledge, staying current with industry trends and seasonal collections
  • Collaborate with team members on daily store operations, including visual merchandising, inventory control, stock reconciliation, and loss prevention
  • Uphold company policies and professional standards, including appearance, punctuality, and workplace conduct
  • Execute additional responsibilities as directed by management

Qualifications

  • Associate degree or higher
  • Minimum two years of experience in luxury retail or premium service sectors
  • Demonstrated excellence in sales and customer service in a luxury environment
  • Strong interpersonal and communication abilities with cultural sensitivity
  • Proficiency in computer systems and office automation software

Skills

Customer relationship management Sales techniques Product knowledge development Inventory management Visual merchandising Office automation software English language (preferred)

Experience

Minimum two years of professional experience in luxury retail or comparable high-end service environments, demonstrating proven success in sales performance and customer retention.

Education

Associate degree (专科) or bachelor's degree or higher

Workplace

The role is situated in Nanjing, Jiangsu, China.

Culture

Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Brand Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Fendi

Fendi Client Advisor

Nanjing, China

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