Fendi Client Advisor
- Employment
- Full-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 17, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
FENDI Client Advisor position in Madrid, Spain. Luxury retail role requiring 5–7 years fashion sales experience, bilingual (English/Spanish).
Role & Responsibilities
- Lead individual sales performance and achieve assigned targets and KPIs
- Engage in upselling, cross-selling, and multiple-category selling across the FENDI product portfolio
- Strengthen customer relations and cultivate a loyal client base through appropriate CRM tool implementation
- Manage customer service quality by delivering professional, personalized, and individualized client attention
- Operate the retail management system accurately for stock transfers, payments, inquiries, and customer database input
- Support inventory accuracy by receiving, displaying, and storing merchandise according to company guidelines
Qualifications
- Minimum 5–7 years of professional experience in fashion or luxury retail sales
- Bachelor's degree or equivalent qualification preferred
- Fluent in English and Spanish
- Strong selling and communication skills
- Excellent interpersonal and relationship-building abilities
- High personal image standards and professional presentation
- Advanced customer service capabilities
Skills
Experience
Minimum 5–7 years of professional experience in fashion or luxury retail sales, with demonstrated success in a customer-facing, target-driven environment.
Education
Bachelor's degree or equivalent qualification preferred.
Workplace
This position is based in Madrid, Madrid, Spain.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Advisor», «Client Consultant», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.