Fendi Client Advisor
About Fendi
Fendi, a prestigious brand within the Fashion & Leather Goods sector, is renowned for its exquisite craftsmanship and innovative designs. As part of the larger LVMH conglomerate, Fendi offers unparalleled opportunities for career growth and development within the luxury fashion industry. The brand is committed to fostering an inclusive and dynamic work environment that values diversity and creativity.
Join Fendi in Las Vegas as a Client Advisor, providing exceptional customer service and exceeding sales goals. Located at The Forum Shops at Caesars Palace, this full-time position offers a dynamic work environment in the luxury fashion industry.
Role & Responsibilities
- Exceed assigned sales goals through exceptional customer service.
- Utilize in-house clienteling tools to build and maintain long-lasting client relationships.
- Achieve all critical metrics and CRM requirements.
- Maintain and update client books, addressing client concerns and inquiries.
- Assist with special requests such as repairs, special orders, and returns.
- Adhere to store policies and procedures, including loss prevention and health guidelines.
- Participate in stocking and restocking activities.
- Utilize POS systems accurately and maintain customer databases.
- Stay informed about product knowledge, company history, and industry competition.
- Maintain professional appearance and adhere to Fendi's dress code.
- Perform store maintenance functions and assist in visual merchandising.
- Communicate effectively with store management and peers.
- Act as a positive role model for the brand.
- Train new Client Advisors on product knowledge and store procedures.
- Participate in monthly team meetings.
Qualifications
- Minimum of 3 years' experience in luxury retail.
- Strong drive for results and goal-oriented mindset.
- Excellent verbal and written communication skills.
- Proficiency in using POS systems and inventory management functions.
- Experience in Ready-to-Wear (RTW) preferred.
- Foreign language skills are advantageous.
- Ability to work collaboratively in a team environment.
- Capability to lift up to 10 lbs.
- High School Diploma required.
- Strong organizational skills and digital literacy.
- Flexible availability, including nights, weekends, and holidays.
Skills
Experience
A minimum of 3 years in luxury retail, with a preference for experience in Ready-to-Wear (RTW).
Education
High School Diploma
Workplace
The successful candidate will be located in Las Vegas, Nevada, USA.
Benefits
The position offers a comprehensive benefits package, including medical insurance, bonus structure, paid time off, holiday pay, and a 401k plan with automatic employee contributions.
Culture
Fendi is dedicated to creating a workplace that embraces diversity and fosters an inclusive environment. The brand values creativity, innovation, and collaboration, ensuring that all employees have the opportunity to thrive and contribute to the brand's legacy. As an equal opportunity employer, Fendi is committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.