Fendi Client Advisor
- Location
- Jeddah Makkah Saudi Arabia
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
As a Client Advisor at Fendi's Jeddah boutique, this role delivers an elevated and luxurious customer experience through brand DNA discovery, client loyalty cultivation, and new customer acquisition. The position requires driving individual and store sales performance whilst maintaining exceptional service standards aligned with Fendi's heritage and values.
Role & Responsibilities
- Lead individual sales performance and achieve assigned targets and KPIs
- Engage in strategic upselling, cross-selling, and multiple selling across all product categories
- Deliver outstanding client service in full compliance with company guidelines and brand protocols
- Strengthen customer relationships and nurture a loyal Fendi clientele through effective CRM tool implementation
- Manage customer service quality to consistently exceed expectations with professionalism and authentic engagement
- Operate retail IT systems proficiently for stock transfers, payment processing, inventory inquiries, and customer database management
- Support store operations activities and contribute to team objectives
Qualifications
- Minimum 3 years of demonstrated experience in fashion or luxury retail sales
- Bachelor's Degree or equivalent professional qualification
- Passion for retail operations and current fashion trends
- Excellent verbal and written communication skills
- Self-reliant, friendly, and patient demeanor with clients
Skills
Experience
Minimum 3 years of professional experience in fashion or luxury retail sales, demonstrating consistent ability to meet sales targets and deliver superior client service.
Education
Bachelor's Degree or equivalent professional qualification is preferred.
Workplace
This position is based in Jeddah, Makkah, Saudi Arabia.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Brand Ambassador», «Luxury Retail Associate», «Customer Experience Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.