Fendi Client Advisor

Location
Employment Full-Time
Seniority Mid-Level
Compensation $23.50/hour
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted Apr 12, 2026
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Fendi is hiring a Client Advisor in Houston, TX — full-time, on-site role at $23.50/hr plus commission with comprehensive benefits.

Overview

Fendi is an Italian maison renowned for its craftsmanship in leather goods, ready-to-wear, and accessories. Operated under the LVMH group, the brand combines Roman heritage with contemporary luxury and maintains a global network of boutiques and flagship stores, offering a highly curated retail environment for employees and clients alike.

Role & Responsibilities

  • Deliver exceptional, personalized client service and cultivate long-term client relationships through proactive outreach and maintenance of client books.
  • Achieve and exceed individual, category, and store sales targets, including all Client Advisor critical metrics and CRM requirements.
  • Use in-house clienteling tools and CRM to track client activity, follow up on inquiries and convert opportunities into sales.
  • Operate the POS system accurately, perform inventory-management functions, and assist with stocking/restocking activities.
  • Process special requests including repairs, special orders, returns and other client service escalations.
  • Maintain store presentation and visual standards in coordination with Visual Merchandising and store management.
  • Adhere to company policies including loss prevention, health & safety, dress code and grooming standards.
  • Support opening and closing procedures, participate in morning team meetings and prepare for monthly team meetings.
  • Participate in onboarding and training of new Client Advisors on product knowledge, store procedures and company policies.
  • Communicate effectively with peers and management and act as a positive ambassador of the brand.

Qualifications

  • Minimum 3 years of retail experience; luxury retail experience preferred.
  • High school diploma or equivalent.
  • Proven track record of meeting sales goals and a strong drive for results.
  • Excellent verbal and written communication skills.
  • Experience using POS systems and inventory-management functions.
  • Organizational skills and strong digital literacy.
  • Ability to work collaboratively in a team environment and maintain flexible availability including nights, weekends and holidays.
  • Ability to lift and handle boxes up to 10 lbs.

Skills

POS system inventory management functions in-house clienteling tools and systems CRM product knowledge visual merchandising customer correspondence digital literacy

Experience

Minimum three years of retail experience; luxury retail preferred, with demonstrated achievement of sales targets and clienteling proficiency.

Education

High School Diploma or equivalent

Workplace

The role is situated in Houston, Texas, USA.

Compensation

The base compensation for this position is USD 23.50 per hour.

Benefits

Medical, dental and vision insurance; short- and long-term disability; bonus/commission structure; paid time off and holiday pay; employee discount/perks; 401(k) retirement plan with employer contribution.

Culture

The maison combines a heritage-driven, highly service-oriented retail culture with a performance focus rooted in luxury clienteling. Teams are collaborative and training-led, with an emphasis on product knowledge, impeccable presentation and long-term client relationships.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Consultant», «Retail Sales Associate», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.