Fendi Client Advisor
- Employment
- Temporary
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 15, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
FENDI Client Advisor position in Düsseldorf, Germany. Temporary-to-permanent role delivering luxury retail experience and driving sales performance.
Role & Responsibilities
- Lead individual sales performance and achieve assigned targets and KPIs
- Engage in strategic upselling, cross-selling, and multiple selling across all product categories
- Strengthen customer relationships and nurture a loyal FENDI clientele through personalized service
- Implement and manage customer service quality standards, delivering professional and individual attention to each client
- Operate the retail management system accurately for stock transfers, payments, inquiries, and customer database maintenance
- Maintain inventory accuracy by receiving, displaying, and storing merchandise according to company guidelines
Qualifications
- Previous experience in a client-facing role, preferably in retail or hospitality
- Strong selling and communication skills
- Excellent relationship-building abilities
- Demonstrated organizational skills, professionalism, and self-confidence
- Superior customer service orientation
- Competency with computer systems and retail management platforms
- Goal-oriented mindset with multitasking capability
- Strong knowledge of or genuine interest in the fashion and luxury industries
Skills
Experience
Beginner-level experience; prior exposure in a client-facing retail or hospitality environment is preferred but not mandatory.
Education
No specific educational requirements stated; secondary education or equivalent assumed as standard.
Workplace
This position is based in Düsseldorf, North Rhine-Westphalia, Germany.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Associate», «Brand Ambassador», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.