Fendi Client Advisor
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 28, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
FENDI Client Advisor position in Düsseldorf, Germany. Fixed-term luxury retail role with sales and customer management focus.
Role & Responsibilities
- Lead individual sales and achieve performance targets and key performance indicators
- Engage in upselling, cross-selling, and multiple product category selling
- Strengthen customer relations and nurture a loyal FENDI clientele using appropriate CRM tools
- Manage customer service quality to meet expectations through professional and personalised human engagement
- Operate the retail management system correctly for stock transfers, payments, stock inquiries, and customer database input
- Maintain inventory accuracy by receiving, displaying, and storing merchandise according to company guidelines
Qualifications
- Fluency in English and German
- Previous experience in a client-facing role, preferably in retail or hospitality
- Strong selling and communication skills
- Excellent relationship-building abilities
- High-level personal image standards and presentation
- Strong customer service orientation
Skills
Experience
Entry-level or beginner retail experience preferred; prior exposure to client-facing environments in luxury retail or hospitality contexts is advantageous.
Education
No formal education requirement specified; secondary education or equivalent is typical for this role.
Workplace
This position is based in Düsseldorf, North Rhine-Westphalia, Germany.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Client Relations Associate», «Luxury Retail Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.