Fendi Client Advisor

Employment
Full-Time
Seniority
Entry-Level
Posted
Aug 18, 2026

About Fendi

Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.

Fendi Client Advisor position in Chengdu, China. Luxury retail sales role requiring 2+ years experience in high-end service sectors.

Role & Responsibilities

  • Achieve sales targets and key performance indicators while maintaining exceptional client satisfaction and loyalty
  • Provide detailed product consultations and personalized recommendations aligned with brand positioning and luxury service standards
  • Actively engage with clients to understand their preferences, build lasting relationships, and enhance brand loyalty through consultative selling
  • Continuously develop expertise in brand heritage, product collections, and market trends through ongoing training and self-directed learning
  • Collaborate with the store team to execute daily operations, including visual merchandising, inventory management, stock audits, and loss prevention
  • Maintain strict adherence to company policies regarding appearance standards, punctuality, work conduct, and professional behavior
  • Complete additional tasks and special projects as assigned by store management

Qualifications

  • Minimum diploma or associate degree qualification
  • At least 2 years of demonstrated experience in luxury retail or high-end hospitality/service sectors
  • Excellent sales ability and proven track record in client service excellence
  • Strong interpersonal and communication skills with evident fashion sensibility
  • Proficiency with computer office automation systems
  • English language capability preferred

Skills

Customer relationship management Sales technique and client consultation Luxury brand product knowledge Inventory management systems Office automation software Visual merchandising awareness

Experience

Minimum 2 years of professional experience in luxury retail or comparable high-end service environments.

Education

Associate degree or higher qualification.

Workplace

The role is situated in Chengdu, Sichuan, China.

Culture

Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Sales Associate», «Client Relations Specialist», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Fendi

Fendi Client Advisor

Chengdu, China

Continue to the application.