Fendi Client Advisor
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 1, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
FENDI Client Advisor position in Berlin, Germany. Luxury retail sales role requiring 5–7 years experience, fluent English and Spanish.
Role & Responsibilities
- Lead individual sales performance and achieve assigned targets and KPIs across all product categories
- Drive revenue growth through strategic upselling, cross-selling, and multiple transactions while maintaining client-centric service
- Cultivate and strengthen customer relationships, building a loyal FENDI clientele through CRM tool implementation and personalized engagement
- Deliver exceptional customer service that exceeds expectations by providing professional, individualized consultation and human connection
- Operate retail management systems proficiently for stock transfers, payments, inventory inquiries, and customer database management
- Maintain inventory accuracy and proper merchandise display, receiving, and storage according to company standards and guidelines
Qualifications
- Minimum 5–7 years of proven experience in fashion and luxury retail sales
- Bachelor's degree or equivalent qualification preferred
- Advanced proficiency in English and Spanish
- Fluent knowledge of and genuine passion for the fashion and luxury industry
- Exceptional relationship-building and interpersonal skills
- Demonstrated excellence in selling, negotiation, and client communication
Skills
Experience
Minimum 5–7 years of professional experience in fashion and luxury retail sales environments, with proven success in achieving sales targets and managing high-net-worth clientele.
Education
Bachelor's degree or equivalent qualification preferred.
Workplace
This position is based in Berlin, Berlin, Germany.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Retail Associate», «Style Consultant», «Customer Experience Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.