Fendi Client Advisor

Employment
Full-Time
Seniority
Junior
Posted
Sep 9, 2026

About Fendi

Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.

FENDI Client Advisor – Barcelona ready-to-wear retail role combining sales, CRM, and store operations on a permanent, full-time basis.

Role & Responsibilities

  • Lead individual sales performance and achieve assigned targets and KPIs
  • Engage in upselling, cross-selling, and multi-category product recommendations
  • Strengthen customer relationships and nurture a loyal FENDI clientele through CRM tools and personalized service
  • Deliver professional, individualized customer service to consistently exceed expectations
  • Operate the retail management system for stock transfers, payments, inventory inquiries, and customer database management
  • Maintain inventory accuracy by receiving, displaying, and storing merchandise according to company guidelines

Qualifications

  • Minimum 5 years' experience in fashion or luxury retail sales
  • Bachelor's degree or equivalent qualification preferred
  • Advanced personal presentation and image standards
  • Exceptional selling and communication abilities
  • Excellent interpersonal and relationship-building skills
  • Strong customer service orientation
  • Proficiency in retail management systems and point-of-sale operations
  • Demonstrated goal-oriented approach with multitasking capability
  • Genuine passion for or advanced knowledge of the fashion and luxury industry

Skills

Retail management systems Point-of-sale (POS) operation Customer relationship management (CRM) Sales performance tracking Inventory management Product knowledge Upselling and cross-selling techniques

Experience

Minimum 5 years of professional experience in fashion or luxury retail sales, with demonstrated expertise in client relationship management and achievement of sales targets.

Education

Bachelor's degree or equivalent qualification preferred.

Workplace

The successful candidate will be located in Barcelona, Catalonia, Spain.

Culture

Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Consultant», «Client Relations Specialist», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Fendi

Fendi Client Advisor

Barcelona, Spain

Continue to the application.