Fendi Client Advisor

Employment
Full-Time
Seniority
Entry-Level
Posted
Jul 7, 2026

About Fendi

Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.

FENDI Client Advisor – Ready-to-Wear, Barcelona. Luxury retail sales role with 5+ years experience required. Permanent, full-time position.

Role & Responsibilities

  • Lead individual sales and achieve performance targets and KPIs across all ready-to-wear categories
  • Execute upselling, cross-selling, and multiple selling strategies for all product lines
  • Strengthen customer relationships and nurture a loyal FENDI clientele using CRM tools
  • Manage customer service quality by delivering professional, personalised interactions that exceed expectations
  • Operate the retail management system for stock transfers, payments, stock inquiries, and customer database input
  • Support inventory accuracy by receiving, displaying, and storing merchandise according to company guidelines

Qualifications

  • Minimum 5 years' experience in fashion or luxury retail sales
  • Bachelor's degree or equivalent qualification preferred
  • Fluent English; additional languages an asset
  • Advanced computer skills and proficiency with retail management systems
  • High personal presentation and image standards
  • Exceptional customer service and relationship-building abilities

Skills

Retail management system operation Sales performance and KPI management CRM tools Point-of-sale systems Upselling and cross-selling techniques Customer service excellence Inventory management Microsoft Office or equivalent productivity suite

Experience

Minimum 5 years in fashion or luxury retail sales, with proven track record of achieving individual sales targets and delivering exceptional client service in a high-end retail environment.

Education

Bachelor's degree or equivalent qualification is preferred.

Workplace

The successful candidate will be located in Barcelona, Catalonia, Spain.

Culture

Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Luxury Sales Associate», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Fendi

Fendi Client Advisor

Barcelona, Spain

Continue to the application.