- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $90,000–120,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 2, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
Fendi seeks an Assistant Store Manager for its Soho location in New York to support team, merchandise, and client experience management while driving sales and operational excellence. This is a permanent, full-time, on-site role with base compensation of $90,000–$120,000 annually, plus retail bonus.
Role & Responsibilities
- Support overall management of the team, merchandise, and client experience; lead and develop the team to deliver operational excellence and achieve sales objectives.
- Empower and support team members in meeting individual and store objectives; support in-store training and onboarding.
- Assume the Store Manager role in their absence; supervise store personnel and implement company policies.
- Identify, recruit, and develop talent with store leadership; foster a positive, collaborative work environment and assess team performance.
- Model sales leadership by coaching the team on the Customer Journey, selling ceremony, client retention, and cross-selling.
- Communicate and implement policies, brand standards, and grooming guidelines.
- Build and maintain client books and in-store appointments while meeting sales objectives; ensure customer service meets expectations.
- Develop improvement plans for Mystery Shopper results; implement CRM tools and develop dedicated clients.
- Monitor market trends and provide feedback to the Store Manager; build long-term client relationships using clienteling tools.
- Establish a client-centric mindset and ensure a high standard of client experience, proactively handling situations that arise.
- Partner with store leadership to communicate corporate strategy and relevant business operations to the team.
- Develop action plans to boost business and product performance through visual merchandising, clienteling, training, and collaboration.
- Work with the Visual Merchandising Ambassador to maintain company visual standards and align visual merchandising with sales performance.
- Ensure merchandise is accurately handled, displayed, stored, and maintained; support inventory accuracy and shrink-rate targets, including cycle counts and opening and closing counts.
- Ensure accurate cash, credit card, and check procedures; maintain petty cash in accordance with company policy.
- Support the implementation and maintenance of store standards; deliver morning briefings.
Qualifications
- At least 5 years of retail leadership experience preferred.
- At least 3 years of luxury experience preferred.
- Bachelor’s degree or equivalent experience is a plus.
- Strong results orientation and goal focus.
- Proactive interpersonal abilities and effective verbal and written communication.
- Proficiency with POS systems and inventory management functions.
- Ready-to-wear (RTW) experience preferred.
- Foreign-language skills are a plus.
- Ability to work in a team environment.
- Ability to lift boxes or weights up to 10 lb.
- Strong organizational skills and digital literacy.
- Flexible availability, including some nights, weekends, and holidays.
Skills
Experience
At least 5 years of retail leadership experience preferred; at least 3 years of luxury experience preferred.
Education
Bachelor’s degree or equivalent experience is a plus.
Workplace
The successful candidate will be located in New York, New York, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 90,000 to USD 120,000 per annum.
Benefits
Medical, dental, and vision insurance; short- and long-term disability; paid time off programs; holiday pay; employee discounts and perks; 401(k) retirement plan with employer contribution and automatic employee contribution; retail bonus.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Retail Manager», «Deputy Store Manager», «Assistant Boutique Manager», «Retail Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.