Fendi Assistant Store Manager

Overview

Fendi is a heritage Italian luxury maison renowned for its leather goods, ready-to-wear and accessories. As part of the LVMH family, the brand combines artisanal craftsmanship with contemporary creativity across a global boutique network. The retail organization prioritizes elevated client service, visual excellence and internal talent development.

Role & Responsibilities

• Support the Store Manager in all aspects of store leadership and assume full managerial responsibility in their absence.
• Lead, coach and develop the sales team to achieve individual and store sales targets; build succession plans and internal growth pathways.
• Champion the client experience by driving clienteling, appointment management and long‑term relationship development using CRM tools.
• Implement and monitor commercial action plans to grow business and product performance through selling ceremony, cross‑selling and targeted initiatives.
• Oversee visual merchandising standards in collaboration with the Visual Merchandising Ambassador to ensure alignment with brand directives.
• Maintain inventory accuracy and control shrinkage by enforcing cycle counts, opening/closing procedures and correct merchandise handling.
• Ensure compliance with cash handling, petty cash, POS and transactional procedures; deliver daily morning briefs and enforce store standards and grooming guidelines.
• Recruit and onboard new hires, coordinate in‑store training routines and assess performance to drive continuous improvement (including Mystery Shopper outcomes).

Qualifications

• Minimum 5 years of leadership experience in retail; minimum 3 years in luxury retail preferred.
• Bachelor’s degree or equivalent professional experience is a plus.
• Proven track record of meeting sales targets and driving team performance.
• Strong verbal and written communication skills with the ability to train and motivate teams.
• Proficiency with POS systems and inventory management functions; experience with CRM and clienteling tools.
• Ready‑to‑wear (RTW) retail experience preferred; foreign language skills are a plus.
• Flexible availability including nights, weekends and holidays; ability to lift up to 10 lbs.
• High level of digital literacy and strong organisational aptitude.

Skills

Experience

Minimum 5 years of leadership experience in retail; minimum 3 years of luxury retail experience preferred.

Education

Bachelor’s degree or equivalent experience preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 85,000 to USD 105,000 per annum.

Benefits

Medical insurance; dental and vision coverage; short‑ and long‑term disability; bonus structure; paid time off and holiday pay; 401(k) with employer contribution and automatic employee contribution; employee discount/perks.

Culture

Fendi blends Italian craftsmanship with runway‑driven creativity in a boutique environment that values impeccable client service and visual refinement. As an LVMH maison, it emphasizes professional development and internal mobility while maintaining a fast‑paced, team‑oriented retail culture.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.