Estée Lauder Omnichannel Marketing Operations Associate

About Estée Lauder

Estée Lauder is a global prestige beauty house with a legacy of innovation, elegance, and entrepreneurial spirit dating back to 1946. As an employer, the company offers the opportunity to contribute to a portfolio of admired luxury and beauty brands while upholding high standards of creativity, consumer insight, and excellence. It cultivates a dynamic, inclusive workplace where talent is encouraged to lead with imagination, collaborate across cultures, and grow through learning and mobility. Guided by its heritage and a forward-looking vision, Estée Lauder appeals to professionals seeking meaningful careers in a refined, international, and purpose-driven environment.

The Omnichannel Marketing Operations Associate supports the Account Director on retail sales, marketing, digital merchandising, retailer placements, and sampling initiatives for Too Faced across North America. This part-time, temporary role manages key-account trackers, assets, sample allocations, no-cost orders, forecasts, budgets, and timelines.

Role & Responsibilities

• Support the Account Director in day-to-day operations that drive omnichannel sales and initiatives for Too Faced retailers in North America.
• Lead omnichannel marketing operations for high-volume key accounts, including supporting store-business growth and site merchandising for ecommerce.
• Drive sales through sample programming for promotional campaigns, execute marketing placement requirements, and build strong business relationships with assigned accounts.
• Create and oversee omnichannel launch trackers for assigned retailers, including prior-year history.
• Build retailer partnerships to capture business calendars covering promotions, sampling, in-store visuals, and events.
• Analyze competitors’ activity across assigned retailers, both in-store and online, and share findings with the Account Director.
• Maintain a system for tracking retailer deadlines and project statuses, following up with cross-functional teams as needed.
• Review and analyze internal digital marketing asset packages and manage retailer.com deliverables.
• Create and oversee an exposure tracker recording retailer placements across email and on-site channels.
• Create and maintain a comprehensive asset library for retailer.com.
• Oversee sample tracker updates to ensure appropriate allocations and budget.
• Place allocations through the Passport system and track sample realization and shipment-timing changes.
• Develop and manage a tracker for all no-cost orders submitted for applicable programs.
• Partner with the Account Director to secure forecasts, align on programs, manage budgets and timelines, and roll forecasts monthly for all omnichannel sampling initiatives.

Qualifications

• At least 2 years of related account operations or similar relevant experience.
• Branding, social media, beauty, fashion, or entertainment experience is a plus.
• Self-starter able to manage multiple projects and deadlines with a strong follow-up approach.
• Strong presentation skills and comfort presenting in small- to large-scale business settings.
• Strong relationship-management and interpersonal skills, with the ability to influence others.
• Excellent written and oral communication skills.
• Strong quantitative skills and the ability to tell compelling stories with data.
• Four-year college degree or equivalent.

Skills

Experience

At least 2 years of related account operations or similar relevant experience.

Education

Four-year college degree or equivalent.

Workplace

Culture

Estée Lauder fosters a high-performance, collaborative culture rooted in prestige beauty, innovation, and a deep understanding of consumers around the world. As an employer, the company values creativity, entrepreneurial thinking, inclusion, and continuous development, offering employees the opportunity to contribute to iconic brands while growing in a dynamic global environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.