- Location
- Los Angeles California USA
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $16.50–20/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Estée Lauder
Estée Lauder is a global prestige beauty house with a legacy of innovation, elegance, and entrepreneurial spirit dating back to 1946. As an employer, the company offers the opportunity to contribute to a portfolio of admired luxury and beauty brands while upholding high standards of creativity, consumer insight, and excellence. It cultivates a dynamic, inclusive workplace where talent is encouraged to lead with imagination, collaborate across cultures, and grow through learning and mobility. Guided by its heritage and a forward-looking vision, Estée Lauder appeals to professionals seeking meaningful careers in a refined, international, and purpose-driven environment.
Estée Lauder Companies seeks a dynamic and inspirational Keyholder to support the Store Manager and Assistant Manager in ensuring smooth and efficient store operations. This part-time supervisory role requires an ambitious individual with proven retail experience to lead by example, mentor the sales team, and drive achievement of all sales and customer service targets through authentic, personalized service delivery. The Keyholder will oversee essential cash reconciliation procedures and rotate store opening and closing responsibilities in a fast-paced retail environment.
Role & Responsibilities
- Support the Store Manager and Assistant Manager in ensuring smooth and efficient store operations
- Lead by example and mentor sales team members to demonstrate behaviors aligned with providing inspirational, authentic, and personalized customer service
- Coach and guide team members to achieve all sales and customer service targets
- Execute daily cash reconciliation procedures at opening and closing
- Perform opening and closing store procedures on a rotational basis
- Maintain retail operations standards and ensure compliance with store policies
Qualifications
- Proven retail experience, preferably in cosmetics or prestige beauty
- Ability to deliver inspirational, authentic, and personalized customer service
- Demonstrated supervisory or team leadership experience with coaching and mentoring capability
- Experience with retail point-of-sale (POS) software systems
- Retail operations experience including cash reconciliation and store opening/closing procedures
- Ability to work flexible retail hours including days, nights, weekends, and special events
- Proof of legal right to work in the United States
Skills
Experience
Retail experience is essential, preferably in cosmetics or prestige beauty categories. Previous supervisory or team leadership experience with responsibility for coaching and mentoring colleagues to achieve sales and customer service targets is desirable. Retail operations experience including cash handling, daily reconciliation, and store opening/closing procedures is preferred.
Education
High school diploma or equivalent is the anticipated minimum educational requirement, though specific qualifications are not explicitly stated in the source material.
Workplace
The successful candidate will be located in Los Angeles, California, USA.
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Compensation
The base compensation for this position ranges from USD 16.50 to USD 20 per hour.
Benefits
Health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, eligibility for annual discretionary bonus program, many benefits subsidized or fully paid by the company
Culture
Estée Lauder fosters a high-performance, collaborative culture rooted in prestige beauty, innovation, and a deep understanding of consumers around the world. As an employer, the company values creativity, entrepreneurial thinking, inclusion, and continuous development, offering employees the opportunity to contribute to iconic brands while growing in a dynamic global environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Shift Supervisor», «Store Operations Associate», «Sales Team Leader», «Store Deputy Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.