Estée Lauder Key Holder
- Location
- San Ysidro California USA
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 28, 2026
About Estée Lauder
Estée Lauder is a global prestige beauty house with a legacy of innovation, elegance, and entrepreneurial spirit dating back to 1946. As an employer, the company offers the opportunity to contribute to a portfolio of admired luxury and beauty brands while upholding high standards of creativity, consumer insight, and excellence. It cultivates a dynamic, inclusive workplace where talent is encouraged to lead with imagination, collaborate across cultures, and grow through learning and mobility. Guided by its heritage and a forward-looking vision, Estée Lauder appeals to professionals seeking meaningful careers in a refined, international, and purpose-driven environment.
Key Holder position at a prestige beauty retail location supporting the Store Manager and Assistant Manager in ensuring smooth and efficient store operations. The role involves coaching and mentoring sales team members to deliver inspirational, authentic, and personalized customer service while achieving sales and customer service targets. Responsibilities include cash reconciliation at start and end of day, and opening/closing the store on a rotating basis. This is an entry-level supervisory opportunity for an ambitious self-starter with retail experience seeking their first leadership role in the prestige beauty sector.
Role & Responsibilities
- Coach and mentor sales team members to model required behaviors and deliver exceptional customer service
- Support Store Manager and Assistant Manager in daily store operations
- Perform cash reconciliation at start and end of day
- Open and close the store on a rotating basis
- Achieve sales and customer service targets
- Lead by example and maintain high service standards
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Ability to provide inspirational, authentic, and personalized customer service
- Retail operations experience including cash reconciliation and store opening/closing (desirable)
- Previous supervisory experience with coaching and mentoring capabilities (desirable)
- Experience with retail point-of-sale software (desirable)
- Proof of right to live and work in the United States
Skills
Experience
Previous retail experience required; supervisory or coaching experience is desirable but not essential for first-time supervisory candidates.
Workplace
The successful candidate will be located in San Ysidro, California, USA, with easy access to San Diego.
Culture
Estée Lauder fosters a high-performance, collaborative culture rooted in prestige beauty, innovation, and a deep understanding of consumers around the world. As an employer, the company values creativity, entrepreneurial thinking, inclusion, and continuous development, offering employees the opportunity to contribute to iconic brands while growing in a dynamic global environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Lead», «Sales Supervisor», «Assistant Store Manager», «Retail Shift Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.