- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $17.25–28.75/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Estée Lauder
Estée Lauder is a global prestige beauty house with a legacy of innovation, elegance, and entrepreneurial spirit dating back to 1946. As an employer, the company offers the opportunity to contribute to a portfolio of admired luxury and beauty brands while upholding high standards of creativity, consumer insight, and excellence. It cultivates a dynamic, inclusive workplace where talent is encouraged to lead with imagination, collaborate across cultures, and grow through learning and mobility. Guided by its heritage and a forward-looking vision, Estée Lauder appeals to professionals seeking meaningful careers in a refined, international, and purpose-driven environment.
Estée Lauder Companies seeks a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring efficient store operations and exceptional customer service at the Cosmetics Company Store in Aurora, Ohio. The role combines leadership responsibilities with operational duties, including cash reconciliation, store opening and closing on a rotational basis, and coaching sales associates to achieve sales and customer service targets through authentic, personalized service delivery. This position offers an entry-level supervisory opportunity for an ambitious retail professional seeking career advancement within the prestige beauty sector.
Role & Responsibilities
- Support Store Manager and Assistant Manager in day-to-day store operations and staff coordination
- Coach and mentor sales associates to demonstrate inspirational and personalized customer service while achieving sales targets
- Execute cash reconciliation at start and end of day with accuracy and attention to detail
- Open and close the store on a rotational basis following established procedures and security protocols
- Model behaviors and values that exemplify the company's commitment to customer service excellence
- Manage retail operations including inventory management and adherence to visual merchandising standards
- Support the achievement of sales and customer service targets through team leadership and motivation
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Demonstrated ability to provide inspirational, authentic, and personalized customer service
- Strong cash handling capabilities and experience with retail point-of-sale software systems
- Ability to work a flexible schedule including days, nights, weekends, and special events
- Right to live and work in the United States
Skills
Experience
Proven retail experience in a fast-paced environment; previous supervisory experience including coaching and mentoring team members to achieve sales and customer service targets is desirable. Experience with retail operations including cash reconciliation and store opening/closing procedures is desirable.
Education
High school diploma or equivalent preferred; no specific advanced education is required.
Workplace
The successful candidate will be located in Aurora, Ohio, USA, with easy access to Cleveland.
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Compensation
The base compensation for this position ranges from USD 17.25 to USD 28.75 per hour.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, eligibility for annual discretionary bonus and performance-based overachievement compensation.
Culture
Estée Lauder fosters a high-performance, collaborative culture rooted in prestige beauty, innovation, and a deep understanding of consumers around the world. As an employer, the company values creativity, entrepreneurial thinking, inclusion, and continuous development, offering employees the opportunity to contribute to iconic brands while growing in a dynamic global environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Retail Operations Lead», «Store Shift Leader», «Senior Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.