- Employment
- Part-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Oct 18, 2026
About Estée Lauder
Estée Lauder is a global prestige beauty house with a legacy of innovation, elegance, and entrepreneurial spirit dating back to 1946. As an employer, the company offers the opportunity to contribute to a portfolio of admired luxury and beauty brands while upholding high standards of creativity, consumer insight, and excellence. It cultivates a dynamic, inclusive workplace where talent is encouraged to lead with imagination, collaborate across cultures, and grow through learning and mobility. Guided by its heritage and a forward-looking vision, Estée Lauder appeals to professionals seeking meaningful careers in a refined, international, and purpose-driven environment.
Estée Lauder seeks a part-time Counter Manager for Myer Northland in Preston to lead, coach and develop Sales Associates and deliver sales, customer service and operational targets. The role owns business planning, customer recruitment and retention, in-store events, customer relationship management, team performance and resource planning, with exposure to consumer insights and front-line marketing.
Role & Responsibilities
- Lead, coach and develop Sales Associates to achieve sales, customer service and operational targets.
- Create and execute an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, customer relationship management and team leadership.
- Guide team performance and hold team members accountable.
- Anticipate, recognize and meet customer needs, including handling difficult customer service situations with diplomacy and tact.
- Support team members’ development and build their capabilities.
- Cultivate and maintain extensive informal networks.
- Model respect, helpfulness and cooperation within the team.
Qualifications
- Retail sales experience.
- Team leadership experience.
- Experience in strategic planning and execution.
- Ability to develop financial plans and manage resources.
- Working knowledge of computerised systems, including email and Microsoft Excel.
- Effective verbal and written communication skills and excellent interpersonal skills.
- Strong customer service skills and the ability to win people over.
- Results-oriented, with strong drive to meet objectives and standards and pursue goals beyond expectations.
- High attention to detail and organisational skills.
- Ability to work autonomously and contribute to a team.
- Proactive and positive approach to work and tasks.
- Confidentiality, tact and discretion when dealing with people.
Skills
Experience
Retail sales experience; team leadership experience, with the degree of experience dependent on business and store size.
Workplace
The role is situated in Preston, Victoria, Australia — conveniently close to Melbourne.
Explore jobs in Australia.
Benefits
Progressive career opportunities, training and development, and a competitive remuneration and benefits package.
Culture
Estée Lauder fosters a high-performance, collaborative culture rooted in prestige beauty, innovation, and a deep understanding of consumers around the world. As an employer, the company values creativity, entrepreneurial thinking, inclusion, and continuous development, offering employees the opportunity to contribute to iconic brands while growing in a dynamic global environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Counter Sales Manager», «Beauty Department Manager», «Cosmetics Counter Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.