- Location
- Chichester England UK
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Estée Lauder
Estée Lauder is a global prestige beauty house with a legacy of innovation, elegance, and entrepreneurial spirit dating back to 1946. As an employer, the company offers the opportunity to contribute to a portfolio of admired luxury and beauty brands while upholding high standards of creativity, consumer insight, and excellence. It cultivates a dynamic, inclusive workplace where talent is encouraged to lead with imagination, collaborate across cultures, and grow through learning and mobility. Guided by its heritage and a forward-looking vision, Estée Lauder appeals to professionals seeking meaningful careers in a refined, international, and purpose-driven environment.
Estée Lauder seeks a dynamic Counter Manager to lead a high-performing team of Sales Associates at a Boots location, driving sales, customer service, and operational excellence. The role combines first-line management with business planning responsibilities, including strategic customer targeting, in-store event execution, and team development. This position offers exposure to consumer insights, customer relationship management, and front-line marketing, positioning successful candidates for advancement into senior roles within the beauty industry.
Role & Responsibilities
- Lead, coach, and develop Sales Associates to achieve sales targets and exceptional customer service standards
- Create and execute agile business plans focused on customer acquisition and retention through strategic targeting and in-store events
- Manage comprehensive customer relationship management initiatives and execute impactful point-of-sale marketing
- Maintain accountability for all store operational targets and performance metrics
- Build and cultivate extensive customer networks and informal relationships within the community
- Guide team performance while holding associates accountable to brand standards and organizational expectations
Qualifications
- Proven retail sales experience with demonstrated team leadership capabilities
- Strategic planning and execution experience appropriate to store or business size
- Ability to develop financial plans and manage resources effectively
- Proficiency with computerized systems, including email and Microsoft Excel
- Exceptional verbal and written communication skills with strong interpersonal abilities
- Demonstrated quality customer service expertise and ability to handle difficult situations with diplomacy and tact
- High attention to detail with exceptional organizational skills
- Ability to work both autonomously and collaboratively within a team environment
Skills
Experience
Team leadership experience in a fast-paced retail environment, with demonstrated ability to develop and coach teams to meet performance objectives. Experience in strategic business planning, financial management, and customer relationship management is essential.
Education
No specific educational requirements stated; retail management experience is prioritized over formal qualifications.
Workplace
This position is based in Chichester, England, UK.
Explore jobs in England or in the UK.
Culture
Estée Lauder fosters a high-performance, collaborative culture rooted in prestige beauty, innovation, and a deep understanding of consumers around the world. As an employer, the company values creativity, entrepreneurial thinking, inclusion, and continuous development, offering employees the opportunity to contribute to iconic brands while growing in a dynamic global environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Manager - Point of Sale», «Beauty Counter Supervisor», «Retail Team Lead - Cosmetics», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.