Estée Lauder Counter Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Estée Lauder Counter Manager role in Chester, UK. Lead a sales team at Boots, driving beauty counter performance and customer relationships.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets
- Create and execute an agile business plan for customer acquisition and retention through strategic targeting and in-store events
- Manage customer relationships and ensure exceptional customer service standards
- Oversee team performance and hold team members accountable to objectives
- Develop and manage financial plans and allocate resources effectively
- Build and maintain informal networks to support business growth
- Model team values including respect, helpfulness, and cooperation
Qualifications
- Proven leadership and coaching skills in a fast-paced retail environment
- Retail sales experience with demonstrated team leadership capability
- Experience in strategic planning and execution
- Ability to develop financial plans and manage resources
- Working knowledge of computerised systems, email, and Microsoft Excel
- Excellent verbal and written communication skills with strong interpersonal abilities
- Quality customer service skills with ability to handle difficult situations with diplomacy
- High attention to detail and strong organizational skills
- Ability to work autonomously while contributing effectively to team objectives
Skills
Experience
Retail sales experience with proven team leadership capability; experience in strategic planning and execution is essential. The degree of experience required is dependent on the size and complexity of the store or business environment.
Education
None explicitly stated in source material.
Workplace
The role is situated in Chester, Cheshire, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Point of Sale Manager», «Retail Sales Manager», «Store Counter Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.