Estée Lauder Counter Lead
- Location
- MaidenheadEnglandUK
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Estée Lauder Counter Lead at Boots Maidenhead. Drive prestige beauty sales and brand excellence in a 3-day per-week role.
Role & Responsibilities
- Drive sales performance and market share through strategic selling and exceptional service delivery
- Maintain and elevate the Estée Lauder brand image through professional conduct and adherence to brand values
- Lead visual merchandising execution, ensuring counter displays comply with brand guidelines and drive product performance
- Manage daily inventory replenishment, stock movements, and receipt of deliveries within company timelines
- Develop and execute consumer recruitment and retention strategies to build loyalty and repeat purchase
- Coordinate promotional campaigns, discounts, and special events aligned with retailer and brand marketing calendars
- Monitor competitor activity and identify market opportunities to enhance brand positioning and sales
- Ensure retail standards audit compliance across all operational areas, including product presentation, pricing, and messaging
- Manage customer complaints and refunds in accordance with company guidelines, escalating to Area Manager when necessary
- Maintain comprehensive product knowledge and educate team on features, benefits, and brand heritage to deliver expert consultation
- Leverage digital tools and omnichannel channels—including social media, events, and e-commerce—to amplify brand presence and drive sales
- Create and maintain a safe, secure, and compliant working environment per company and retailer policies
- Monitor daily, weekly, and monthly sales targets and adjust tactics to achieve commercial objectives
Qualifications
- Proven experience in a fast-paced retail or consumer-facing environment
- Commercial awareness and understanding of the prestige beauty industry
- Strong organizational and prioritization skills with the ability to manage multiple initiatives simultaneously
- Exceptional communication and interpersonal abilities
- Demonstrated commitment to self-development and continuous improvement
- Ability to lead by example and inspire team engagement
Skills
Experience
Minimum 1–2 years of experience in fast-paced retail or consumer-facing environments, preferably within luxury beauty, prestige cosmetics, or premium retail sectors.
Education
Secondary education or equivalent; additional retail or beauty industry certifications are advantageous.
Workplace
The role is situated in Maidenhead, England, UK — conveniently close to London.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Lead», «Brand Ambassador - Counter», «Sales Lead - Beauty Counter», «Prestige Beauty Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.