Estée Lauder Counter Lead
- Location
- LutonBedfordshireUK
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Estée Lauder Counter Lead in Luton, UK. Drive sales and brand excellence at beauty retail counter. Part-time, 22.5 hrs/week.
Role & Responsibilities
- Drive sales performance and achieve daily/weekly targets through effective selling and service excellence
- Reflect a credible and professional brand image to consumers and stakeholders at all times
- Maximize sales by leveraging all commercial reports and promotional opportunities
- Deliver brand strategy locally with effective execution plans aligned to retailer activity
- Lead visual merchandising execution, ensuring layouts comply with guidelines and timescales
- Maintain retail standards across product presentation, housekeeping, displays, messaging, and pricing through daily reviews
- Manage consumer recruitment and retention to build a loyal customer base
- Develop and maintain comprehensive product knowledge to deliver industry-leading consumer experiences
- Plan and implement local marketing and event initiatives aligned with retailer activity
- Manage refunds and complaints in line with company guidelines to mutually satisfactory conclusions
- Ensure daily replenishment and stock movements are completed within agreed timeframes
- Implement company security policies and procedures to minimize stock loss
- Monitor competitor activities and identify missed opportunities
- Leverage digital tools and social media to drive business and protect brand image
- Ensure health, safety, and operational compliance achieving minimum 'Acceptable' audit grades
Qualifications
- Proven experience in fast-paced retail and/or consumer-facing environments
- Commercial understanding and awareness of the beauty industry
- Effective communication, organisation, and prioritisation skills
- Ability to drive self-development
Skills
Experience
Experience in fast-paced retail and consumer-facing environments, with demonstrated commercial awareness of the beauty or luxury retail sector.
Workplace
This position is based in Luton, Bedfordshire, UK, within easy reach of London.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Supervisor», «Sales Floor Lead», «Retail Team Lead», «Counter Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.