- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Supply Chain, Logistics & Inventory
- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
Estée Lauder Companies seeks a Value Added Services Administration Supervisor to oversee VAS operations at the Hainan Distribution Center, coordinating essential services including language labeling, coding, and sleeving for the growing travel retail business. The role bridges operations between the 3PL partner and internal teams, managing administrative workflows, SAP configuration, master data maintenance, and cross-functional coordination to ensure timely, compliant execution of value-added services.
Role & Responsibilities
- Direct administrative management of Value Added Services operations at the Hainan DC, ensuring optimal workflows and process efficiency
- Configure and maintain correct and timely VAS setups in SAP, including product labeling, coding, cellophane wrapping, and sleeving specifications
- Create and maintain comprehensive master data including products, customer accounts, and condition tables
- Serve as operational liaison between the 3PL VAS team, Customer Service, Regulatory, and internal stakeholders
- Develop KPI analyses, process statistics, detailed descriptions, and work instructions to support continuous improvement
- Provide technical consultation and support to the VAS Execution Team Leader on operational matters
- Organize and facilitate cross-departmental meetings at regional and international levels
- Execute daily administrative tasks within Value Added Services operations and manage claim handling coordination with Customer Service and Regulatory teams
Qualifications
- Associate Degree or higher in Business Management, Supply Chain Management, or related discipline
- Minimum 3 years of professional experience in the logistics sector
- Advanced proficiency in Chinese and English languages (spoken and written)
- Proficiency with Microsoft Office suite, particularly Excel, Word, and Outlook
- Knowledge of FMCG (Fast-Moving Consumer Goods) logistics requirements and best practices
- Strong analytical capabilities with demonstrated ability to prioritize effectively
- Experience with SAP enterprise resource planning systems
- Familiarity with Warehouse Management Systems and reporting tools such as Business Objects is advantageous
Skills
Experience
Minimum 3 years of professional experience in logistics operations, preferably within an FMCG or travel retail environment. Demonstrated experience managing administrative coordination between third-party logistics providers and internal business units is essential.
Education
Associate Degree or higher qualification in Business Management, Supply Chain Management, or a related field.
Workplace
The successful candidate will be located in Haikou, Hainan, China.
Explore jobs in China.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «VAS Operations Supervisor», «Supply Chain Administration Manager», «Logistics Coordination Supervisor», «Travel Retail Operations Administrator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.