Estée Lauder Companies Trainer

About Estée Lauder Companies

The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.

Role & Responsibilities

• Adapt and deploy global training content to meet local market requirements and various retail distribution channels
• Develop and coordinate the annual training plan in collaboration with Learning & Development, Marketing, and Commercial teams
• Deliver in-store coaching sessions at strategic and high-potential retail locations across assigned brands
• Train train-the-trainer cohorts including regional managers, coaches, and field trainers to scale training delivery
• Monitor training programme efficacy and establish performance metrics to measure impact on sales and service quality
• Animate both in-person and digital training sessions for beauty advisors and retail partners
• Design and implement innovative learning approaches that foster participant engagement and drive measurable performance improvements
• Represent assigned brands at dedicated events for press, influencers, retail partners, and VIP clientele
• Conceive and deploy digital learning tools and support adoption of training platforms across the organisation
• Create multi-channel digital content including instructional videos, tutorials, and cross-brand training modules
• Track key performance indicators including coaching session completion rates, trained versus untrained retail performance gaps, and brand awareness growth
• Build and nurture learner communities to enhance brand reputation and commercial momentum

Qualifications

• Minimum 3–5 years of professional experience in training, ideally within cosmetics, luxury, retail, or beauty sectors
• Strong affinity for luxury brands, product knowledge, and customer experience philosophy with demonstrated ability to communicate brand culture and sales methodology
• Proven experience managing cross-functional projects and coordinating with multiple stakeholder groups
• Exceptional communication, presentation, and public speaking capabilities in both in-person and remote environments
• Creative, entrepreneurial, and results-driven mindset with capacity to propose innovative solutions that drive engagement and performance
• Willingness to travel regularly and work in the field across retail locations
• Fluent in French and English, both written and spoken
• Proficient in Microsoft Office Suite (PowerPoint, Excel, Teams) and comfortable navigating digital training platforms

Skills

Experience

Minimum 3–5 years in a training or learning and development role, preferably within the luxury beauty, cosmetics, retail, or hospitality sectors. Candidates should demonstrate a track record of designing and executing training initiatives that drive measurable business results, including improvements in sales performance and customer experience metrics. Prior experience coaching retail sales teams or beauty advisors is highly valued.

Education

No specific formal education requirement stated; however, a diploma or qualification in training, adult education, marketing, or a related field is preferred.

Culture

The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.