Estée Lauder Companies Store Operations Supervisor

Employment
Part-Time
Seniority
Supervisor
Compensation
$19.31–32.31/hour
Posted
Sep 22, 2026

Estée Lauder Companies seeks a part-time Key Holder in Tinton Falls, NJ to support retail operations, staff supervision, and customer service excellence.

Role & Responsibilities

  • Coach and mentor sales team members to deliver inspirational, authentic, and personalized customer service while achieving sales and customer service targets
  • Conduct daily cash reconciliation and manage point-of-sale operations at opening and closing
  • Support Store Manager and Assistant Manager in ensuring smooth and efficient store operations
  • Model exemplary customer service behaviors and retail best practices to set the standard for the sales team
  • Assume responsibility for opening and closing the store on a scheduled rota basis
  • Manage retail operations during assigned shifts in a fast-paced environment

Qualifications

  • Proven retail experience, preferably within cosmetics or prestige beauty
  • Ability to provide inspirational, authentic, and personalized customer service
  • Proficiency with retail point-of-sale software
  • Demonstrated coaching and mentoring abilities
  • Retail operations experience including cash reconciliation and store opening/closing procedures (desirable)
  • Previous supervisory experience managing sales and customer service performance (desirable)
  • Eligibility to work in the United States with proof of right to live and work

Skills

Retail point-of-sale software Cash handling and reconciliation Customer service excellence Staff coaching and mentoring Retail operations management Sales performance management Cash drawer management

Experience

Previous retail experience within cosmetics or beauty retail is essential. Prior supervisory or team-leading experience, while desirable, is not mandatory for this entry-level supervisory role. Demonstrated ability to work flexible retail hours, including evenings, weekends, and special events, is required.

Education

No formal educational requirement specified; high school diploma or equivalent is standard for retail supervisory roles in the United States.

Workplace

This position is based in Tinton Falls, New Jersey, USA, within easy reach of New York.

Compensation

The base compensation for this position ranges from USD 19.31 to USD 32.31 per hour.

Benefits

Health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, and participation in competitive incentive compensation programs including commission and bonus plans (eligibility varies by role).

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Key Holder», «Sales Floor Supervisor», «Retail Operations Associate», «Senior Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Estée Lauder Companies

Estée Lauder Companies Store Operations Supervisor

Tinton Falls, USA

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