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- Location
- Lancaster Pennsylvania USA
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $17.63–29.38/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
The Estée Lauder Companies seeks a Key Holder to support the Store Manager and Assistant Manager in ensuring efficient store operations and exemplary customer service at a prestige beauty outlet location. The successful candidate will leverage coaching and mentoring expertise to lead the sales team in delivering inspirational, personalized customer experiences while achieving sales and service targets. Responsibilities include cash reconciliation, store opening and closing duties, and retail operations management on a rotating basis.
Role & Responsibilities
- Support Store Manager and Assistant Manager in directing daily store operations and ensuring compliance with brand standards
- Lead, coach, and mentor sales team members to achieve sales targets and deliver personalized customer service
- Execute opening and closing procedures on a rotational basis, including cash reconciliation and financial verification
- Model exemplary customer service behaviors and retail excellence to inspire team performance
- Manage point-of-sale systems and retail operations to maintain store efficiency and accuracy
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Demonstrated supervisory or lead experience with coaching and mentoring capabilities
- Strong cash handling skills and retail operations knowledge, including point-of-sale software proficiency
- Ability to work flexible retail hours including evenings, weekends, and special events
- Legal right to work in the United States
Skills
Experience
Previous retail experience, preferably in cosmetics or prestige beauty, is required. Prior supervisory or lead experience involving coaching and mentoring is desirable. Experience with retail point-of-sale systems and store opening/closing procedures is advantageous.
Education
No specific educational requirement stated; standard retail industry qualifications apply.
Workplace
The successful candidate will be located in Lancaster, Pennsylvania, USA.
Explore jobs in Pennsylvania or in the USA.
Compensation
The base compensation for this position ranges from USD 17.63 to USD 29.38 per hour.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, commission and bonus eligibility (subject to plan terms and role eligibility).
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Key Holder», «Shift Leader», «Assistant Store Manager», «Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.