- Location
- West Palm Beach Florida USA
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $17.50–22/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
Estée Lauder Companies seeks a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring smooth, efficient store operations and delivering inspirational customer service. The role requires strong coaching and mentoring capabilities to lead the sales team by example, demonstrating the behaviors necessary to provide personalized, authentic customer service and achieve sales and service targets. Key responsibilities include cash reconciliation at store opening and closing, retail operations oversight, and shift leadership on a rotational basis.
Role & Responsibilities
- Lead and mentor the sales team to demonstrate inspirational, authentic, and personalized customer service
- Perform opening and closing procedures, including cash reconciliation and store security checks
- Support the Store Manager and Assistant Manager in achieving all sales and customer service targets
- Model exemplary retail behaviors and professional standards for the sales team
- Manage retail operations and support point-of-sale systems during shifts
- Work retail hours including days, evenings, weekends, and special events as scheduled
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Ability to provide inspirational, authentic, and personalized customer service
- Cash handling and retail reconciliation experience (desirable)
- Previous supervisory or lead experience with coaching and mentoring capabilities (desirable)
- Experience with retail point-of-sale software
- Flexibility to work retail hours including evenings, weekends, and special events
- Proof of right to live and work in the United States
Skills
Experience
Previous retail experience, preferably within cosmetics or beauty. Prior supervisory experience is desirable but not essential; ambitious self-starters with strong retail foundations are encouraged to apply.
Education
High school diploma or equivalent; additional retail or management training is advantageous.
Workplace
This position is based in West Palm Beach, Florida, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 17.50 to USD 22 per hour.
Benefits
Health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, competitive bonus program eligibility.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Key Holder», «Sales Supervisor», «Shift Lead», «Retail Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.