Estée Lauder Companies Store Operations Associate

Employment
Part-Time
Seniority
Supervisor
Compensation
$17.63–29.38/hour
Posted
Sep 22, 2026

Key Holder position at Estée Lauder Companies in Aurora, IL. Part-time supervisory role managing store operations and leading sales team with $17.63–$29.38/hr.

Role & Responsibilities

  • Coach and mentor sales team members, modeling behaviors that drive inspirational, authentic, and personalized customer service delivery
  • Support Store Manager and Assistant Manager in daily store operations and staff leadership
  • Execute opening and closing procedures on a rota basis, including cash reconciliation and point-of-sale operations
  • Ensure achievement of sales and customer service targets by leading by example and fostering team accountability
  • Manage cash handling and daily financial reconciliation with precision and accuracy
  • Maintain retail standards and operational excellence in a fast-paced, customer-focused environment

Qualifications

  • Proven retail experience, preferably within cosmetics or prestige beauty
  • Demonstrated ability to provide inspirational, authentic, and personalized customer service
  • Previous supervisory or lead experience, including coaching and mentoring others to achieve sales and customer service targets
  • Experience with retail point-of-sale (POS) software systems
  • Proficiency in cash handling and retail operations, including store opening and closing procedures
  • Ability to work retail hours including days, nights, weekends, and special events

Skills

Customer service Team leadership and coaching Cash handling and reconciliation Point-of-sale (POS) software Sales target management Retail operations Inventory management

Experience

Previous retail experience preferably in cosmetics or prestige beauty. Prior supervisory experience with responsibility for coaching, mentoring, and leading others to achieve sales and customer service targets is desirable. Experience with retail operations including cash reconciliation and opening/closing procedures is desirable.

Workplace

The role is situated in Aurora, Illinois, USA — conveniently close to Chicago.

Compensation

The base compensation for this position ranges from USD 17.63 to USD 29.38 per hour.

Benefits

Health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and competitive bonus program participation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Key Holder», «Sales Supervisor», «Assistant Supervisor», «Shift Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Estée Lauder Companies

Estée Lauder Companies Store Operations Associate

Aurora, USA

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