- Location
- Williamsburg Virginia USA
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Oct 28, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
Estée Lauder Companies seeks a Store Manager to lead and develop Sales Associates, deliver sales and service targets, and manage store operations and customer growth through business planning, events and customer relationship management. The anticipated base salary range is $53,760–$99,840, depending on qualifications, skills, experience and/or budget, based on a 40-hour work week and scaled accordingly; commission or bonus plan participation may be available, subject to plan guidelines.
Role & Responsibilities
- Lead, coach and develop Sales Associates to achieve sales, customer service and operational targets.
- Create and execute an agile business plan to recruit and retain customers through strategic targeting, in-store events, customer relationship management and leadership of a high-performing team.
- Set sales and customer service targets, analyze sales and schedule staff.
- Create and execute in-store events.
Qualifications
- Proven retail management or assistant retail management experience, preferably in cosmetics.
- Ability to deliver inspirational, authentic and personalized customer service.
- Experience in business planning, including setting sales and customer service targets, sales analysis and staff scheduling.
- Retail operations experience, including inventory and facilities management and cash reconciliation.
- Proven track record of leading a team to achieve sales and customer service targets.
- Experience creating and executing in-store events.
- Ability to work retail hours, including days, nights, weekends and special events in a fast-paced environment.
- Previous experience with retail point-of-sale software.
- Proficiency in Microsoft Office.
- Applicants must be able to provide proof of their right to live and work in the country if invited to interview.
Skills
Workplace
This position is based in Williamsburg, Virginia, USA.
Explore jobs in the USA.
Benefits
Eligible employees may receive medical, dental and vision insurance; wellness and family support programs; life and disability insurance; retirement savings plans; education-related programs; paid holidays and vacation time; and may be eligible for commission or bonus plans. Incentive plan eligibility may vary.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Boutique Manager», «Retail Operations Manager», «Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.