- Location
- Los Angeles California USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $18–29/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
Estée Lauder Companies seeks an ambitious Store Manager to lead a high-performing retail team and serve as Chief Executive Officer of the store location. The role demands proven leadership and business management expertise to drive sales, customer service, and operational targets whilst building and retaining a customer base through strategic event management, exceptional customer relationship practices, and inspirational team coaching. This position offers exposure to business planning, consumer insights, event execution, and frontline marketing—essential competencies for advancement within the prestige beauty sector.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve all sales, customer service, and operational targets
- Create and execute an agile business plan with strategic customer targeting, in-store events, and customer relationship management initiatives
- Manage retail operations including inventory and facilities management, cash reconciliation, and sales analysis
- Set sales and customer service targets and conduct staff scheduling to optimize performance
- Provide inspirational, authentic, and personalized customer service to drive customer loyalty and repeat business
- Execute in-store promotional events and marketing initiatives to support brand positioning
Qualifications
- Proven retail management or assistant retail management experience, preferably within cosmetics or prestige beauty
- Demonstrated ability to provide exceptional, personalized customer service
- Prior business planning experience including sales target-setting, customer service objectives, sales analysis, and staff scheduling
- Retail operations expertise encompassing inventory management, facilities oversight, and cash reconciliation
- Established track record of leading teams to achieve sales and customer service goals
- Experience creating and executing in-store events and promotions
- Proficiency with retail point-of-sale software systems
- Competency in Microsoft Office applications
- Proof of right to live and work in the country
Skills
Experience
Proven retail management or assistant retail management experience, preferably within cosmetics. Demonstrated success leading teams to exceed sales and customer service targets in a fast-paced retail environment with exposure to business planning, inventory management, and point-of-sale operations.
Education
No specific educational qualification stated; retail management experience and proficiency with retail systems are emphasized.
Workplace
The successful candidate will be located in Los Angeles, California, USA.
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Compensation
The base compensation for this position ranges from USD 18 to USD 29 per hour.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and participation in a highly competitive bonus program.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Manager», «Beauty Counter Manager», «Sales Management Lead», «Retail Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.