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- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
Estée Lauder Companies seeks a dynamic Store Manager to lead and develop a sales team while achieving sales, customer service, and operational targets in a fast-paced retail environment. This first-level management role combines team leadership, business planning, and strategic consumer engagement—offering exposure to event management, customer relationship management, and front-line marketing. The successful candidate will serve as Chief Executive Officer of their store, with full accountability for recruitment and retention of customers through strategic targeting and high-performing team leadership.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets
- Create and execute an agile business plan with strategic customer targeting and in-store event planning
- Manage inventory, facilities, and cash reconciliation to ensure operational excellence
- Set sales and customer service targets, conduct sales analysis, and schedule staff efficiently
- Drive recruitment and retention of customers through exceptional customer relationship management
- Deliver inspirational and personalized customer service to build loyalty and brand affinity
- Execute in-store events and front-line marketing initiatives to drive foot traffic and sales
- Manage retail operations and point-of-sale transactions with accuracy and compliance
Qualifications
- Proven retail management or assistant retail management experience, preferably in cosmetics
- Demonstrated business planning experience including sales target setting, sales analysis, and staff scheduling
- Retail operations expertise including inventory management, facilities oversight, and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience creating and executing in-store promotional events
- Proficiency with retail point-of-sale software systems
- Advanced proficiency in Microsoft Office applications
- Ability to provide inspirational, authentic, and personalized customer service
- Legal right to work in India
Skills
Experience
Proven retail management or assistant retail management experience in a fast-paced retail environment, preferably within the cosmetics or prestige beauty sector. Demonstrated experience leading teams to achieve sales and customer service targets, with a track record of business planning and retail operations management.
Education
High school diploma or equivalent; further retail management qualifications or beauty industry certifications are advantageous but not mandatory.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Manager», «Counter Manager», «Sales Manager», «Beauty Counter Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.