- Location
- Gilroy California USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $25–35/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
The Estée Lauder Companies seeks a dynamic Store Manager to lead a prestige beauty retail location, overseeing all sales, customer service, and operational targets. The successful candidate will operate as chief executive of the store, developing a high-performing sales team, executing strategic business plans, and driving customer acquisition and retention through targeted initiatives, in-store events, and exceptional relationship management. This role offers exposure to business planning, consumer insights, event management, and front-line marketing—foundational experience for advancement into senior retail and field executive positions within the beauty industry.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets
- Create and execute agile business plans with accountability for store performance and profitability
- Manage strategic customer targeting, in-store events, and customer relationship management initiatives
- Handle business planning including setting sales and customer service targets, conducting sales analysis, and staff scheduling
- Oversee retail operations including inventory management, facilities oversight, and cash reconciliation
- Ensure inspirational, authentic, and personalized customer service experiences
- Work retail hours including days, nights, weekends, and special events in a fast-paced environment
Qualifications
- Proven retail management or assistant retail management experience, preferably in cosmetics or prestige beauty
- Track record of leading teams to achieve sales and customer service targets
- Business planning experience with demonstrated ability to set targets and conduct sales analysis
- Retail operations expertise including inventory and facilities management and cash reconciliation
- Experience creating and executing in-store events
- Proficiency with retail point-of-sale software systems
- Strong Microsoft Office capabilities
- Ability to provide right to work documentation if required for interview
Skills
Experience
Proven retail management or assistant retail management experience within a fast-paced retail environment, preferably in cosmetics or prestige beauty. Demonstrated track record of leading teams to achieve sales and customer service targets with responsibility for business planning, sales analysis, and operational oversight.
Education
Not specified in source
Workplace
This position is based in Gilroy, California, USA, within easy reach of San Jose.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 25 to USD 35 per hour.
Benefits
Health insurance coverage (medical, dental, and vision insurance); wellness and family support programs; life and disability insurance; retirement savings plans; paid leave programs; education-related programs; paid holidays and vacation time; eligibility for participation in a highly competitive bonus program. Many benefits are subsidized or fully paid by the company.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Beauty Store Director», «Sales Operations Manager», «Point of Sale Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.