- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $53,760–99,940/year
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
Estée Lauder Companies seeks an experienced Store Manager to lead a high-performing sales team in delivering exceptional customer service and achieving business targets at The Cosmetics Company Store location. The successful candidate will serve as the chief executive officer of the store, developing strategic business plans, managing inventory and cash reconciliation, orchestrating in-store events, and cultivating a culture of customer relationship excellence. This full-time position offers exposure to consumer insights, event management, and front-line marketing, with significant career progression opportunities within the beauty industry.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets
- Create and execute strategic business plans including sales targeting, customer retention initiatives, and in-store event execution
- Manage all retail operations including inventory management, facilities oversight, and daily cash reconciliation
- Set and monitor sales and customer service targets, conduct sales analysis, and manage staff scheduling
- Provide inspirational and personalized customer service experiences
- Recruit and retain customers through strategic targeting and relationship management
- Execute in-store promotional events and marketing initiatives
- Maintain compliance with retail point-of-sale systems and reporting procedures
Qualifications
- Proven retail management or assistant retail management experience, preferably in cosmetics or prestige beauty
- Demonstrated track record of leading teams to achieve sales and customer service targets
- Business planning experience including sales target setting, customer service metrics, sales analysis, and staff scheduling
- Retail operations expertise including inventory management, facilities oversight, and cash reconciliation
- Experience creating and executing in-store events and promotional campaigns
- Proficiency with retail point-of-sale software systems
- Proficiency in Microsoft Office applications
- Ability to work flexible retail hours including evenings, weekends, and special events in a fast-paced environment
- Proof of right to live and work in the United States
Skills
Experience
Proven retail management or assistant retail management experience, preferably within cosmetics or prestige beauty. The candidate should demonstrate a track record of leading teams to achieve sales and customer service targets in fast-paced retail environments, with exposure to business planning, operations management, and event execution.
Education
No specific educational qualification is explicitly required; retail management experience and demonstrated business acumen are prioritized.
Workplace
This position is based in Aurora, Illinois, USA, within easy reach of Chicago.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 53,760 to USD 99,940 per annum.
Benefits
Health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, annual discretionary bonus with potential for overachievement based on performance.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Counter Manager», «Beauty Store Manager», «Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.