- Location
- Albertville Minnesota USA
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $17.25–18/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 24, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
A dynamic Key Holder position supporting the Store Manager and Assistant Manager at an Estée Lauder Companies prestige beauty retail location. The role combines supervisory responsibilities with hands-on retail operations, including cash reconciliation, store opening and closing procedures, and leading the sales team to deliver inspirational, personalized customer service across daily, evening, weekend, and special event shifts.
Role & Responsibilities
- Coach and mentor sales team members to model exemplary customer service behaviors and achieve sales targets
- Support Store Manager and Assistant Manager in ensuring efficient store operations and customer satisfaction
- Execute opening and closing store procedures on a rota basis
- Conduct daily cash reconciliation and manage point-of-sale transactions with accuracy
- Lead by example, demonstrating the service standards and product knowledge expected of the sales team
- Maintain store appearance, merchandising standards, and inventory management
- Monitor and facilitate achievement of sales and customer service performance metrics
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Ability to provide inspirational, authentic, and personalized customer service
- Ability to work retail hours including days, evenings, weekends, and special events in a fast-paced environment
- Retail point-of-sale software experience
- Right to live and work in the United States
Skills
Experience
Proven retail experience, preferably within cosmetics or beauty. Previous supervisory or team leadership experience including coaching and mentoring others to achieve sales and customer service targets is desirable. Retail operations experience including cash reconciliation and opening/closing store procedures is desirable.
Workplace
This position is based in Albertville, Minnesota, USA, within easy reach of Minneapolis.
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Compensation
The base compensation for this position ranges from USD 17.25 to USD 18 per hour.
Benefits
Health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and competitive bonus program eligibility.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Store Operations Associate», «Shift Leader», «Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.