Estée Lauder Companies Senior Key Account Manager
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Senior Key Account Manager – Estée Lauder Companies, Stockholm. Lead Nordic KAM team, drive commercial excellence, and shape luxury beauty account strategy in the Nordics.
Role & Responsibilities
- Jointly lead and mentor the Nordic Key Account Management team across Denmark and Sweden, fostering cross-border collaboration and alignment with retail partners
- Drive monthly net sales performance and financial forecasting, including Gross-to-Net management and KPI achievement
- Develop and execute strategic retailer plans to maximize growth across multiple markets, channels, and brand portfolio
- Optimize internal processes and workflows to enhance operational efficiency and strengthen cross-functional alignment
- Maintain direct account management responsibility for 1–2 key retail partners, ensuring strategic alignment and commercial excellence
- Monitor and exceed Net Sales, Gross-to-Net targets, and Retailer NPS metrics
- Build and maintain strong, trust-based relationships with key retail stakeholders and internal partners across geographies and functions
Qualifications
- Minimum 8 years of progressive Key Account Management experience with a proven track record of exceeding sales targets
- Demonstrated leadership experience including team development, strategy alignment, and people management in high-pressure environments
- Strong commercial background, preferably within premium, prestige beauty, or consumer goods sectors
- Experience managing multi-brand, multi-channel, and multi-country operations
- Proficiency in project management and process improvement within complex matrix organizations
- Advanced analytical and organizational capabilities
- Proficiency in Excel and BI systems, with SAP experience preferred
- Fluency in English and at least one Nordic language (Danish, Swedish, or Norwegian)
Skills
Experience
The role requires a minimum of 8 years of hands-on Key Account Management experience, complemented by proven leadership in team development and commercial strategy. The ideal candidate has delivered consistent sales performance in competitive, fast-paced environments, preferably within premium beauty, prestige brands, or consumer goods. Multi-market and multi-channel operational experience is essential, particularly across complex organizational structures requiring matrix management and cross-functional collaboration.
Education
Formal education requirement not specified in source; a degree in business, commerce, or a related discipline is typically expected for this seniority level, though the emphasis is on demonstrated commercial and leadership experience.
Workplace
This position is based in Stockholm, Stockholm, Sweden.
Benefits
Comprehensive health insurance coverage; hybrid working model in accordance with company policy; 30 days annual paid vacation; dynamic office culture with regular team events and activities; access to global employee networks and Employee Resource Groups (ERGs); exclusive staff discounts on Estée Lauder Companies product portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Key Account Management Lead», «Senior Account Executive», «Regional KAM Director», «Trade Channel Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.