- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Sep 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
Join Estée Lauder Companies in Athens as a Retailer.com Coordinator, reporting to the Key Account Manager. This role drives the execution and optimization of brand presence across online retail partners, with responsibility for digital merchandising excellence, product content management, and retailer.com performance optimization. The successful candidate will lead online merchandising initiatives, manage eCommerce operations with retail partners, monitor performance metrics, and coordinate cross-functional stakeholders to ensure premium brand representation and seamless execution of launches and promotional campaigns.
Role & Responsibilities
- Lead online merchandising across retailer websites, overseeing product launches, category placement, visual assets, and onsite optimization to maximize visibility, conversion, and commercial performance
- Manage eCommerce operations with online retail partners as the primary point of contact for digital execution, including product setup, content updates, campaign implementation, and promotional activation
- Monitor retailer.com performance by analyzing sales trends, onsite visibility, content effectiveness, and key digital KPIs to identify growth opportunities and recommend optimization initiatives
- Support development and execution of retailer-specific eCommerce strategies, including promotional calendars, merchandising plans, and online campaigns in collaboration with Brand, Sales, Trade Marketing, and Retail partners
- Track retailer performance, investment efficiency, and market trends, providing regular reporting and actionable insights to support commercial decision-making
- Drive continuous improvement of the online shopping experience by identifying opportunities for technical enhancements, content optimization, and improved customer journeys
- Ensure consistent premium brand representation across all retailer websites, maintaining alignment with brand guidelines, commercial priorities, and best practices
- Coordinate cross-functional stakeholders to ensure seamless execution of launches, promotions, and retailer initiatives, acting as liaison between Brands, Sales, Supply Chain, and eRetail partners
- Own and manage all product content exchanges with online retail partners, ensuring accuracy, completeness, and timely updates across assortments and digital assets
- Prepare and develop tailored digital assets, including graphics, banners, landing pages, and online creative materials to support retailer campaigns and brand initiatives
Qualifications
- Bachelor's degree in E-commerce, Marketing, Business Administration, or a related field
- 3–5 years of experience in eCommerce, digital merchandising, or online retail, preferably within FMCG, beauty, or retail sectors
- Strong understanding of eCommerce best practices, digital merchandising, retailer.com optimization, and online customer experience
- Demonstrated experience analyzing eCommerce performance, website metrics, sales data, and reporting to identify opportunities and measure business impact
- Familiarity with digital marketing, SEO fundamentals, and online campaign execution
- Experience using asset management platforms and content editing tools such as Adobe Photoshop or equivalent
- Excellent communication and stakeholder management skills with ability to build strong relationships across internal teams and external retail partners
- Strong analytical mindset with excellent attention to detail and ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office, particularly Excel and PowerPoint
- Knowledge of the beauty industry, omnichannel retail, and consumer trends considered an advantage
Skills
Experience
3–5 years of professional experience in eCommerce, digital merchandising, or online retail operations, preferably within the FMCG, beauty, or luxury retail sectors. Demonstrated expertise in retailer.com optimization, online performance analytics, and cross-functional collaboration with retail partners.
Education
Bachelor's degree in E-commerce, Marketing, Business Administration, or a related field.
Benefits
Competitive starting salary, exclusive access to Estée Lauder beauty products at attractive prices, hybrid working environment with flexible work arrangements, access to global learning and development resources.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «eCommerce Operations Coordinator», «Digital Retail Coordinator», «Online Merchandising Specialist», «eCommerce Account Executive», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.