Estée Lauder Companies Retail Recruiter

About Estée Lauder Companies

The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.

Role & Responsibilities

• Partner with Retail Operations, Area Managers, Store Managers and Brand teams to understand approved headcount, vacancy risks, store-opening plans, seasonal demand and replacement needs.
• Translate workforce requirements into market-relevant job profiles and location-specific sourcing plans for beauty advisors, retail specialists, counter managers, store managers, cashiers and other frontline point-of-sale roles.
• Prioritise requisitions according to business impact, store coverage, opening dates and customer-service risk.
• Build ready-now talent pools by brand, role and location, focusing on major retail clusters and high-turnover locations.
• Use retail-relevant sourcing channels, including JobStreet, Hiredly, LinkedIn, employee referrals, walk-in interviews, career fairs, social media, and partnerships with colleges or retail training providers.
• Conduct proactive market mapping and competitor sourcing across prestige beauty, fashion, luxury, FMCG, hospitality and consumer retail.
• Conduct structured screening and interviews to assess selling capability, customer orientation, communication, grooming standards, learning agility, shift flexibility, location preference and motivation for retail work.
• Coordinate practical assessments, group interviews, hiring days and store-based interviews where appropriate.
• Provide evidence-based shortlists and selection recommendations while supporting fair and consistent hiring decisions.
• Manage requisition creation, job posting, interview scheduling, candidate communication, offer preparation, pre-employment documentation and handover for onboarding.
• Maintain clear service-level expectations and provide timely progress updates to hiring managers and candidates.
• Partner with APAC Compensation & Benefits and HR stakeholders on competitive and internally equitable offer packages when required.
• Monitor offer acceptance, joining status and no-show risks, and maintain backup candidates for business-critical retail vacancies.
• Plan and execute walk-in interviews, retail hiring days, career fairs and store-opening recruitment campaigns.
• Promote the company and its brands as employers of choice by communicating career pathways, learning opportunities, working arrangements and performance expectations.
• Deliver a responsive, respectful, high-touch candidate experience from first contact through onboarding handover.

Qualifications

• At least 2–3 years of talent acquisition, recruitment or related HR experience, including hiring for retail, store operations, frontline sales, beauty advisor, counter manager, cashier or other point-of-sale roles.
• Proven ability to deliver high-volume hiring across multiple store locations while maintaining speed, quality, compliance and candidate experience.
• Strong understanding of retail workforce requirements, including shift work, weekends and public holidays, mall operating hours, store openings, seasonal peaks and urgent replacement hiring.
• Ability to assess customer-service orientation, selling capability, grooming and presentation standards, product-learning agility, attendance reliability and suitability for a target-driven retail environment.
• Experience sourcing active and passive retail talent through LinkedIn, JobStreet, Hiredly, referrals, walk-in interviews, career fairs, retail communities, social media and local talent networks.
• Working knowledge of applicant tracking systems and sourcing tools; SAP SuccessFactor is preferred.
• Confidence partnering with Retail Operations, Area Managers, Store Managers, Brand teams and HR stakeholders to translate store workforce plans into practical hiring priorities.
• Ability to track retail recruitment metrics, including time-to-fill, ageing vacancies, offer acceptance, source effectiveness, interview-to-offer conversion, new-hire show-up and early attrition.
• Excellent written and verbal communication, strong stakeholder management, sound judgement and discretion when handling confidential information.
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.

Skills

Experience

At least 2–3 years of talent acquisition, recruitment or related HR experience, including retail and point-of-sale hiring.

Culture

The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.