Estée Lauder Companies Retail Manager

Employment
Full-Time
Seniority
Manager
Posted
Sep 22, 2026

Retail Manager at MAC Cosmetics Bangkok. Drive sales and lead teams with 5-star customer service in a fast-paced luxury beauty retail environment.

Role & Responsibilities

  • Drive retail sales while maintaining 5-star customer service standards
  • Manage, coach, and develop team members to achieve optimal performance and professional growth
  • Lead by example on the retail floor to ensure consistent delivery of the M·A·C brand experience
  • Oversee retail operations, inventory management, and store efficiency
  • Monitor team performance against targets and provide constructive feedback
  • Maintain a well-organized and efficient work environment

Qualifications

  • Excellent customer service skills and proven ability to engage customers
  • Previous experience in a sales or goal-driven retail environment
  • Demonstrated experience leading and supervising retail teams
  • Strong communication, leadership, organizational, and time management skills
  • Proven track record of achieving sales targets

Skills

Team leadership Sales performance management Customer service excellence Retail operations management Inventory management Staff training and development Point-of-sale systems Visual merchandising awareness

Experience

Previous experience in sales or a goal-driven retail environment is desirable. Demonstrated experience leading and supervising retail personnel is required. In-store retail experience is advantageous.

Education

No formal education requirement specified; on-the-job training in makeup artistry will be provided to candidates with proven leadership and retail experience.

Workplace

This position is based in Bangkok, Bangkok, Thailand.

Benefits

State-of-the-art training, exposure to industry trends, access to premium MAC products, and professional development opportunities with clear pathways for career advancement.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Retail Store Operations Manager», «Customer Experience Manager», «Sales Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Estée Lauder Companies

Estée Lauder Companies Retail Manager

Bangkok, Thailand

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