Estée Lauder Companies Point of Sale Manager
- Employment
- Temporary
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Estée Lauder Companies seeks a Counter Manager in Mexico State to lead retail beauty teams and drive sales performance with strategic planning and team development expertise.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve all sales, customer service, and operational targets
- Create and execute an agile business plan focused on strategic customer targeting and customer retention
- Orchestrate impactful in-store events and customer engagement initiatives
- Manage customer relationship management programs and build long-term consumer loyalty
- Recruit and develop high-performing sales teams
- Maintain accountability for all counter-level business performance metrics
- Execute business planning and strategic initiatives aligned with brand objectives
- Foster a culture of excellence, respect, and cooperation within the team
- Monitor financial performance and manage counter resources effectively
Qualifications
- Proven leadership and coaching experience in a retail environment
- Demonstrated business management skills and retail sales experience
- Experience in strategic planning and business execution
- Ability to develop and manage financial plans and budgets
- Working knowledge of computerized systems, including email and Microsoft Excel
- Excellent verbal and written communication skills with strong interpersonal abilities
- Exceptional customer service skills with the ability to handle complex and sensitive situations with diplomacy and tact
- High attention to detail and strong organizational capabilities
- Proven ability to work autonomously while contributing effectively to team objectives
Skills
Experience
Proven leadership, coaching, and business management experience gained in a fast-paced retail environment. Team leadership experience required; the degree of retail management experience should be proportional to store size and complexity. Demonstrated success in recruiting, developing, and retaining high-performing sales teams and managing counter-level business performance.
Education
No specific educational qualification stated; retail and business management experience takes precedence.
Workplace
The role is situated in Mexico City, Estado de México, Mexico.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Counter Manager», «Beauty Counter Manager», «Sales Team Leader», «Retail Counter Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.