- Employment
- Full-Time
- Seniority
- Manager
- Department
- Human Resources, People & Culture
- Posted
- Oct 22, 2026
About Estée Lauder Companies
The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.
The Payroll Manager oversees regional payroll operations, vendors and a team of Pay Services Analysts, ensuring accurate, timely and compliant payroll delivery while implementing regional and global payroll strategy. Based in Melville, New York, this is a full-time regular role responsible for payroll controls, audits, escalated inquiries, stakeholder relationships and service transformation; it is eligible for a performance-based bonus program.
Role & Responsibilities
- Oversee day-to-day payroll operations across regional markets, ensuring efficient, consistent and compliant service delivery.
- Partner with the Regional Pay Services Leader to operationalize regional payroll strategy and enforce policies, procedures and standards in each country’s regulatory context.
- Develop annual pay calendars with in-country stakeholders and payroll vendors.
- Oversee Pay Services Analysts’ payroll reviews to ensure accuracy, timeliness and compliance; manage, train and develop the team.
- Analyze consolidated payroll inputs and provide final sign-off for payroll processing, including off-cycle runs; process payroll when team composition or staff absence requires it.
- Monitor controls and provide final approval for payroll processing.
- Review and approve payroll vendors’ reporting obligations, including year-end statements and tax filings.
- Conduct regular audits of payroll outputs, including pay registers, tax filings and payments, and bank files.
- Support internal audit requests by providing relevant country reports, screenshots and other materials.
- Respond to escalated payroll inquiries through ELC’s case management system, currently Salesforce, in partnership with the OneSource HR Services Delivery team.
- Work directly with payroll vendors to resolve complex payroll inquiries using appropriate case management tools.
- Monitor Pay Services team KPIs and SLAs across the region and collaborate with the Regional Pay Services Leader to resolve vendor issues involving external SLAs.
- Build cross-functional relationships across regional countries, including with HR, Legal, IT and Treasury, to ensure smooth payroll operations.
- Promote engagement across the regional Pay Services team to foster a positive culture, personal commitment and team retention.
- Collaborate with the Regional Pay Services Leader and Global Payroll Center of Excellence to implement global payroll strategy across markets.
- Maintain strong relationships with internal stakeholders, including HR Shared Services (OneSource), in-country HR, Legal, Tax, Treasury, IT and Finance, as well as non-payroll external vendors.
- Drive change to transform current payroll operations and achieve the target service delivery model.
Qualifications
- At least 5 years of payroll experience across a variety of countries in the region.
- Experience leading and managing payroll teams.
- Knowledge and experience with payroll and time-and-attendance technologies.
- Technical experience and knowledge of payroll processing.
- Strong understanding of regional regulatory environments within local markets.
- Experience working with and managing payroll vendors.
- Experience with case management and/or other service management tools.
- Exceptional communication skills and ability to influence.
- Strong time-management and organizational skills.
- Ability to work effectively across all levels and layers of the organization.
- Experience with multilingual deployment of payroll solutions.
Skills
Experience
At least 5 years of payroll experience across a variety of countries in the region; experience leading and managing payroll teams.
Workplace
This position is based in Melville, New York, USA, within easy reach of New York City.
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Benefits
Eligible employees may receive medical, dental and vision insurance; wellness and family support programs; life and disability insurance; retirement savings plans; paid leave programs; education-related programs; paid holidays and vacation time. Many benefits are subsidized or fully paid by the company. The role is also eligible for a competitive bonus program with potential overachievement based on performance and company results.
Culture
The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Payroll Operations Manager», «Payroll Services Manager», «Payroll Team Manager», «Payroll Administration Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.