Estée Lauder Companies Keyholder

Employment
Full-Time
Seniority
Supervisor
Compensation
$17.63–29.38/hour
Posted
Sep 22, 2026

Estée Lauder Companies seeks a Keyholder at San Marcos Premium Outlets in Texas to support store operations and lead sales teams with coaching and mentoring expertise.

Role & Responsibilities

  • Support the Store Manager and Assistant Manager in ensuring efficient store operations and exceptional customer service delivery
  • Lead sales team members through coaching and mentoring, modeling the behaviors required to provide inspirational, authentic, and personalized customer service
  • Achieve sales and customer service targets alongside the broader team
  • Execute cash reconciliation procedures at the start and end of shifts
  • Open and close the store on a rotational basis, performing all necessary operational procedures
  • Maintain retail operations standards and assist with inventory management
  • Manage point-of-sale system operations and transactions

Qualifications

  • Proven retail experience, preferably within cosmetics or beauty products
  • Demonstrated ability to provide inspirational, authentic, and personalized customer service
  • Cash handling and retail operations experience, including reconciliation and store opening/closing procedures
  • Previous supervisory or team-lead experience involving coaching and mentoring
  • Proficiency with retail point-of-sale software systems
  • Ability to work flexible retail hours including days, nights, weekends, and special events
  • Right to live and work in the United States

Skills

Retail operations Cash reconciliation Point-of-sale software Customer service Team leadership Sales target achievement Store opening and closing procedures Cash handling

Experience

Proven retail experience, preferably within cosmetics or beauty retail. Previous supervisory experience involving coaching and mentoring others to achieve sales and customer service targets is desirable. Experience with retail point-of-sale software systems is required.

Education

No specific education requirement stated; high school diploma or equivalent is typical for this retail supervisory role.

Workplace

This position is based in San Marcos, Texas, USA, within easy reach of Austin.

Compensation

The base compensation for this position ranges from USD 17.63 to USD 29.38 per hour.

Benefits

Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, and eligibility for competitive incentive compensation programs and commission/bonus plans based on role eligibility.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder Companies, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Associate», «Sales Supervisor», «Shift Lead», «Retail Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Estée Lauder Companies

Estée Lauder Companies Keyholder

San Marcos, USA

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